ADCI HYD
Fulfillment Operations Management, Planning/Development, fulfillment ops
BAOpsSupport,ROCAnalytics
Neural analysis suggests this role is
optimal for Entry candidates.
“BA Ops Support, ROC Analytics at ADCI HYD. Skills: Data analysis, Dashboard development, Metrics reporting. Retrieve data from multiple sources. Aggregate data from multiple sources”
What You'll Achieve.
Support on-time package delivery; Deliver assigned KPIs; Improve customer experience
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree, 0-1 years SQL, 0-1 years Excel VBA macros writing experience
Nice to Have
Experience defining requirements, Using data and metrics to draw business insights
What You'll Do.
Retrieve data from multiple sources
Aggregate data from multiple sources
Transform data into actionable insights
Own delivery of assigned KPIs
Support critical business deliverables
Ensure operational sustainability
Communicate key analyses to stakeholders
Communicate key insights to stakeholders
Drive focus on priority areas
Enhance decision-making clarity
Contribute to improved customer experience
Understand ROC operations
Develop highly available dashboards
Develop metrics using SQL
Develop metrics using Excel/Quicksight
Own delivery of periodic metrics
Own delivery of dashboards
Backup delivery of periodic metrics
Backup delivery of dashboards
Draw inferences from data
Draw conclusions from data
Create dashboards of processed data
Create visualizations of processed data
Identify trends in data
Identify anomalies in data
Perform business analysis
How You'll Work.
Team & Collaboration
ROC team support; Support drivers and carriers
Communication Scope
Verbal communication; Written communication
Full Job Description
About the Org Surface Transportation (ST) is seeking a highly skilled and a motivated team player to be part of the dynamic ROC team which supports NA and EU Surface Transportation Operations. The Surface Transportation Operations team addresses disruptions in the Middle Mile network, supporting drivers and carriers faced with unexpected events (poor weather, road closures, unexpected surges in volume, mechanical breakdowns, etc.) to allow them to deliver packages safely and on time. As a BA Ops Support, you will be responsible for retrieving and aggregating data from multiple sources and transforming it into actionable insights. You will own the delivery of assigned KPIs that support critical business deliverables and ensure operational sustainability. Your role includes communicating key analyses and insights to stakeholders through both verbal and written formats. The analytics and metrics you provide will drive focus on priority areas, enhance decision-making clarity, and contribute to an improved customer experience. Key job responsibilities Understand the various operations across ROC • Design and develop highly available dashboards and metrics using SQL and Excel/Quicksight • Own the delivery and backup of periodic metrics, dashboards to the leadership team • Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies • Perform business analysis and data queries using appropriate tools Basic Qualifications: - Bachelor's degree - 0-1 years of SQL, Excel VBA macros writing experience Preferred Qualifications: - Experience defining requirements and using data and metrics to draw business insights Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
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