Jamf
B2BSeniorSystemsSiteReliabilityEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“B2B Senior Systems Site Reliability Engineer at Jamf. Skills: Site Reliability Engineering, Production Operations, Automation, AI. Define service-level objectives. Investigate complex production issues”
What You'll Achieve.
balance development velocity with reliability; improve service reliability; build automation and agentic tooling; multiply your impact; shape how we practice SRE; inform prioritization and reliability investment; pressure-test hypotheses; re-use documentation; eliminate toil; trust AI-authored change; drive opportunities to collaborate; translate between technical reality and business impact; improve our standards; improve our tooling; improve how we partner with product engineering teams
Industry & Context.
Investigate complex production issues; diagnose issues from first principles
work periodically at a Jamf office, based in Poland, sponsorship to live and work in Poland
What They're Looking For.
Must Have
production troubleshooting skills across the stack, Ability to diagnose issues from first principles using the tools available, Experience working within a form of the Agile development framework process, Hands-on experience operating production services on AWS, Experience utilizing observability tools, Experience creating clear and concise technical documentation, Experience writing infrastructure as a code, Experience writing automation in a general-purpose language, judgement about how to apply AI effectively, Hands-on experience using agentic development tools, Experience improving how a team works with AI
Nice to Have
Experience optimizing SQL queries and database engine tuning, Experience with CI/CD Tooling, Exposure to chaos engineering, fault injection and disaster recovery exercises, Familiar with FinOps practices
What You'll Do.
Define service-level objectives
Investigate complex production issues
Produce clear technical documentation
Identify systemic sources of toil
Eliminate toil through automation
Set conditions for AI agents
Participate in team ceremonies
Drive cross-team collaboration
Advise senior leadership
Contribute to scaling SRE practice
How You'll Work.
Team & Collaboration
Partner with engineering teams; Drive cross-team collaboration; Reviewing designs; Influencing roadmaps; Mentoring engineers
Communication Scope
Produce clear technical documentation; Advise senior leadership and stakeholders
Full Job Description
At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: As a Senior Site Reliability Engineer, you'll help us balance development velocity with the reliability our customers depend on. You'll partner with engineering teams to shape how their services are measured, lead the work to improve them, and use what you learn from production to build the automation and agentic tooling that improves reliability globally. You'll work fluently with agentic development tools as part of your everyday practice, using them to move faster, to investigate harder problems and to multiply your impact. This is a senior individual contributor role at the intersection of Engineering, Product, Customer Success and Technical Support, where you'll play a meaningful part in shaping how we practice SRE at Jamf. This role if offered as remote in Poland. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in Poland and have sponsorship to live and work in Poland. #LI-Remote What you can expect to do in this role: Partner with engineering teams to define service-level objectives, error budgets, and supporting indicators for their services, and help them use those measures to inform prioritization and reliability investment. Investigate complex production issues end-to-end across application, data, infrastructure, and networ
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