iT1
Technology
AzureCloudEngineerII
Neural analysis suggests this role is
optimal for Mid candidates.
“Azure Cloud Engineer II at iT1. Skills: Microsoft Azure, Microsoft 365, Cloud operations, Security. Deliver operational support for managed environments. Provide advanced technical support for escalated incidents”
What You'll Achieve.
Ensure customer environments are governed by documented policies, procedures, and best practices; Improve service reliability, operational maturity, and cyber resilience; Improve consistency and efficiency; Support vulnerability remediation, security controls, compliance-aligned practices, and change execution; Ensure service consistency and knowledge transfer; Improve security posture, operational efficiency, service performance, and cost optimization
Industry & Context.
Root cause analysis; Assess existing environments, identify risks or improvement opportunities, and make sound recommendations
Sit at a computer for 8 hours per day, Keyboarding for 8 hours per day, Near Vision (working with small objects or reading small print), Speaking (communicating information to clients / coworkers), Hearing Requirements (In person speech, telephone, other sounds)
What They're Looking For.
Must Have
5+ years of experience administering and supporting Microsoft Azure in production environments, Demonstrated experience with Azure infrastructure, networking, compute, storage, backup, disaster recovery, and identity services, Working knowledge of Microsoft 365 administration and security capabilities, Experience with monitoring and operational tooling such as Azure Monitor, Log Analytics, alerting platforms, and service management systems, Knowledge of IT service management practices, including incident, problem, change, and request management, Ability to document environments, processes, standards, and technical procedures with a high degree of accuracy and consistency, Ability to assess existing environments, identify risks or improvement opportunities, and make sound recommendations related to availability, security, performance, and cost optimization, client-facing communication skills with the ability to build trust, explain technical concepts clearly, and align recommendations to the needs of technical and non-technical audiences, Ability to manage priorities, execute assigned deliverables with limited oversight, and contribute effectively in a fast-paced, 24x7 managed services environment
Nice to Have
Experience supporting endpoint, security, and cloud operations technologies such as Intune, Microsoft Defender, Defender for Cloud, or Microsoft Sentinel, Experience with scripting or automation using PowerShell, Azure CLI, or similar familiarity with infrastructure as code concepts such as Bicep, ARM, or Terraform is a plus
What You'll Do.
Deliver operational support for managed environments
Provide advanced technical support for escalated incidents
Proactively monitor cloud infrastructure health
Administer and support Azure resources
Support Microsoft 365 and security services
Implement and maintain monitoring
and maintenance processes
Contribute to automation and standardization efforts
Partner with internal teams to support security and change execution
Maintain accurate technical documentation
Assist with cloud deployments and optimization
Identify opportunities to improve security posture
Communicate effectively with clients and stakeholders
How You'll Work.
Team & Collaboration
Partner with internal security, service desk, and engineering teams; Communicate effectively with clients and internal stakeholders
Communication Scope
Translate technical issues and recommendations into clear, actionable guidance; Align recommendations to business needs; Build trust; Explain technical concepts clearly; Align recommendations to the needs of technical and non-technical audiences
Full Job Description
iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Azure Cloud Engineer II to join our team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade, running in the Small Business category. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented people in the country. The Azure Cloud Engineer II is responsible for delivering proactive, secure, and standardized operational support for customer environments within iT1’s 24x7x365 Managed Services Division. This role administers, monitors, maintains, and optimizes Microsoft Azure, Microsoft 365, and hybrid infrastructure services with a strong focus on availability, security, automation, performance, resilience, and customer outcomes. The Azure Cloud Engineer II serves as an escalation resource for complex incidents, drives operational improvements, and helps ensure customer environments are governed by documented policies, procedures, and best practices. **Requirements** * Deliver high-quality operational support for managed Azure, Microsoft 365, and hybrid environments using standardized processes, service delivery best practices, and customer-specific runbooks. * Provide advanced technical support for escalated incidents, service requests, and problems while driving timely resolution, root cause analysis, and permanent corrective actions. * Proactively monitor the health, availability, capacity, and performance of cloud infrastructure and services, identifying and resolving issues before they create business impact. * Administer and support Azure resources including virtual machines, Azure Virtual Desktop, storage, backup, site recovery, networking, identity, and related platform services. * Support Microsoft 365 and security-related services including Microsoft Entra ID, Conditional Access, multifactor authentication, role-based access control, endpoint management
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