ServiceNow
Technology
AVPUKICRM
Neural analysis suggests this role is
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“AVP UKI CRM at ServiceNow. Skills: CRM Sales, Sales Leadership, Revenue Generation. Lead and manage all CRM solution sales across. Develop strategic sales plans”
What You'll Achieve.
Achieve regional revenue targets; Achieve growth objectives; Deliver predictably exceptional results; Achieve key KPIs; Meet and exceed team quotas
Industry & Context.
Problem solving
50% travel
What They're Looking For.
Must Have
Extensive experience in CRM solution sales, Proven track record of success across UKI market, Senior sales leadership experience, Experience operating across multiple countries and cultures within UKI, Experience leveraging or critically thinking about how to integrate AI into work processes, Leadership and people management skills, Ability to inspire and motivate diverse, geographically dispersed teams, Excellent communication and interpersonal skills, Ability to build relationships at all levels across a matrixed global organisation, Strategic thinker, Ability to develop and execute effective regional sales plans, Knowledge of UKI market dynamics, Knowledge of the competitive CRM landscape, Results-oriented, Consistent focus on achieving sales targets, Consistent focus on driving growth, Experience managing multi-tiered customer, Demonstrated ability to coach and mentor, Track-record selling business applications, CRM experience, Customer service experience, Field service experience, Supply chain experience, Consistent track record of meeting and exceeding team quotas, Selling to large accounts (20,000+ employees), Experience attracting, retaining, and developing high performing talent, Experience assessing, selecting, onboarding, coaching, and developing talent, Track record of managing a growing team in different geographical locations across Europe, Superior knowledge and demonstrated skills of sales techniques, Superior knowledge and demonstrated skills of customer interaction, Superior knowledge and demonstrated skills of customer relations, Forecasting capabilities, Reporting capabilities, Proven and consistent track record selling to large enterprise level customers, Established relationship at the C-suite level, Organization skills, Team work skills, Presentation skills, Problem solving skills, Time management skills, Experience inspiring the team to follow defined best practices, Ability to navigate and collaborate through complex opportunities, Competitive attitude, Can do attitude, Optimistic attitude, Realistic attitude, Excellent team building skills, Excellent communication skills, Excellent listening skills
Nice to Have
AI integration into decision-making, AI integration into problem-solving
What You'll Do.
Lead and manage all CRM solution sales across
Develop strategic sales plans
Execute strategic sales plans
Achieve regional revenue targets
Achieve growth objectives
Collaborate with the EMEA GVP CRM
Collaborate with GVP UKI Sales
Align sales strategies
Align sales initiatives
Build relationships with clients
Maintain relationships with clients
Build relationships with partners
Maintain relationships with partners
Build relationships with internal stakeholders
Maintain relationships with internal stakeholders
Provide leadership to the UKI CRM sales teams
Provide guidance to the UKI CRM sales teams
Provide leadership to the UKI CRM consulting teams
Provide guidance to the UKI CRM consulting teams
Ensure high performance
Ensure professional development
Monitor market trends
Monitor competitor activity
Identify opportunities
Drive innovation in CRM sales processes
Drive continuous improvement in CRM sales processes
Drive innovation in CRM sales methodologies
Drive continuous improvement in CRM sales methodologies
Represent UKI in regional CRM sales forums
Contribute to the overall CRM strategy
Manage teams around achieving key KPIs
Manage bookings to plan
Manage pipeline creation
Manage recruit to plan
Manage talent development
Establish relationships at the highest levels of organizations
Nurture relationships at the highest levels of organizations
Manage accurate forecasting
Manage daily communications
Drive customer success practices
How You'll Work.
Team & Collaboration
Matrixed organisation; COE; Marketing; Technical functions; Partner functions
Communication Scope
Interpersonal skills; Communication skills
Full Job Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. What you get to do in this role: The UKI Area Vice President for CRM Solution Sales will lead all CRM-related sales motions and functions across the region. Reporting directly to the EMEA GVP CRM, this role is pivotal in driving CRM solution sales across UKI. This leader will be responsible for driving CRM sales execution leveraging the global playbook and key weekly metrics. The role demands a leader who can inspire teams, navigate a matrixed organisation spanning COE, marketing, technical and partner functions, and deliver predictably exceptional results. What you get to do in this role: * Lead and manage all CRM solution sales across UKI * Develop and execute strategic sales plans to achieve regional revenue targets and growth objectives * Collaborate with the EMEA GVP CRM and GVP UKI Sales to align sales strategies and initiatives * Build and maintain strong relationships with clients, partners, and internal stakeholders across UKI * Provide leadership and guidance to the UKI CRM sales and consulting teams, ensuring high performance and professional development * Monitor market trends and competitor activity across UKI to identify opportunities and challenges * Drive innovation and continuous improvement in CRM sales processes and methodologies * Represent UKI in regional CRM sales forums and contribute to the overall CRM s
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