AVP
Financial Services
AVP-KYC
Neural analysis suggests this role is
optimal for Executive candidates.
“AVP - KYC at AVP. Skills: KYC, Operations management, Risk management, Stakeholder management. Manage operations within a business area. Maintain processes”
What You'll Achieve.
Improve colleagues' delivery quality; Measure effectiveness of operation functions; Support identification of areas requiring improvement; Support business operations; Promote alignment with bank's objectives; Promote alignment with SLAs; Deliver results against stretching performance targets
Industry & Context.
Data analysis; Offer solutions; Offer recommendations; Problem solving
What They're Looking For.
Must Have
Proven ability to make decisions using own initiative, Ability to contribute effectively when working with colleagues at more senior levels, Proven ability to analyse a significant amount of data and offer solutions, Proven ability to analyse data and offer recommendations for improved operational control efficiency
Nice to Have
Proven experience in KYC roles, Thorough understanding of KYC, Experience of working with key stakeholders, Ability to contribute effectively when working with senior colleagues, Proven ability to prioritise effectively, Proven Leadership experience including recruitment, structuring, leading and motivating operational teams
What You'll Do.
Manage operations within a business area
Manage risk management initiatives
Ensure compliance with relevant regulators
Identify trends and opportunities to improve areas
Develop new process and procedures
Monitor and analyse operation data
Analyse performance metrices
Promote efficient processes
Promote risk management initiatives
Promote compliance initiatives
Collaborate with internal stakeholders
Collaborate with external stakeholders
Support business operations
Promote alignment with bank's objectives
Promote alignment with SLAs
Manage operational professionals
Provide guidance to colleagues
Provide coaching to colleagues
Provide support to colleagues
Improve colleagues' delivery quality
Manage and develop KPIs
Measure effectiveness of operation functions
Utilise data and technology
Support identification of areas requiring improvement
Comply with all regulatory requirements
Comply with internal policies related to customer experience
Create a safe environment for colleagues to speak
Encourage and solicit feedback
Ensure people agenda remains focused
Implement retention initiatives for work force
Advise and influence decision making
Contribute to policy development
Take responsibility for operational effectiveness
Lead a team performing complex tasks
Deliver on work that impacts the whole business
Set objectives for employees
Coach employees in pursuit of objectives
Appraise performance relative to objectives
Determine reward outcomes
Lead collaborative assignments
Guide team members through structured assignments
Identify need for inclusion of other areas of
Identify new directions for assignments
Identify new directions for projects
Identify combination of cross functional methodologies
Identify combination of practices to meet required outcomes
Consult on complex issues
Provide advice to People Leaders
Support resolution of escalated issues
Identify ways to mitigate risk
Develop new policies/procedures
Support control and governance agenda
Take ownership for managing risk
Take ownership for strengthening controls
Perform work related to other areas
Understand how areas coordinate
Understand how areas contribute to objectives
Collaborate with other areas of work
Keep up to speed with business activity
Keep up to speed with business strategy
Engage in complex analysis of data
Solve problems creatively and effectively
Communicate complex information
Influence or convince stakeholders
How You'll Work.
Team & Collaboration
Internal stakeholders; External stakeholders; Business leaders; Project managers; SMEs; Vendors; Service providers; HR; Other functions; Business divisions; Coverage colleagues; Key stakeholders; Financial Crime; Relationship Teams; Senior colleagues; Business aligned support areas
Communication Scope
Verbal communication; Written communication; Communicate complex information
Full Job Description
# **Job Description** **Purpose of the role** To manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. **Accountabilities** * Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices. * Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations. * Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs. * Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality. * Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement. * Compliance with all regulatory requirements and internal policies related to customer experience. * Creation of a safe environment for colleagues to speak up, actively and regularly encourage and solicit feedback to ensure people agenda remains focused on the right areas. * Management of attrition by working closely with HR in implementing retention initiatives for work force. **Assistant Vice President Expectations** * To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. * Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and
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