Synchrony
Financial Services
AVP,B2BDigitalProductOwner
Neural analysis suggests this role is
optimal for Mid+ candidates.
“AVP, B2B Digital Product Owner at Synchrony. Skills: Product Ownership, Agile methodologies, Digital Product Development. Lead feature development cycle. Partner with stakeholders to identify features”
Industry & Context.
Creative problem solving
Travel for business as required, Drug test, Background investigation, Submit fingerprints, Satisfy Section 19 of FDIC Act
What They're Looking For.
Must Have
Bachelor's degree or 6+ years of Project Management experience, Minimum of 3 years of project management experience, Legal authorization to work in the U.S.
Nice to Have
2+ years of experience managing B2B digital products, 2+ years of experience as an Agile Product Owner, Agile Product Owner (CSPO) or Scrum Master (CSM) or comparable certification, Consumer finance and/or retail marketing experience
What You'll Do.
Lead feature development cycle
Partner with stakeholders to identify features
Prepare for PI planning events
Define story acceptance criteria
Manage and prioritize team backlog
Collaborate with Release Train Engineer
Contribute to team vision and roadmap
Work with system architect/engineering
Coordinate user acceptance testing
Gather feedback and adjust prototypes
Provide updates to Senior Leaders
Gather market intelligence and user VOC
Translate VOC into product requirements
Monitor post-release feedback
Analyze and resolve identified issues
How You'll Work.
Team & Collaboration
Cross-functional teams; Technical development teams; Product Management; TechOps; Legal; Compliance; Credit; System Architects; Subject matter experts; UX and UI partners; Digital Analytics team
Communication Scope
Verbal communication; Written communication; Presentation skills
Process & Methodology
Agile, Scaled Agile, Scrum Master, Roadmap planning
Full Job Description
**_Role Summary/Purpose:_** The B2B business delivers $2B+ in Net Income to Synchrony and provides comprehensive financing solutions to hundreds of thousands of active merchants and providers in 20+ markets. The B2B products offered to our merchants and providers are delivered through a variety of digital platforms and channels. Synchrony is seeking an experienced Digital Product Owner to lead the development and implementation of new features and capabilities into the digital merchant and provider channels. The ideal candidate will have strong communication skills, experience working in a matrixed environment with clients and technical development teams, strong project management and Agile skills, with a proven track record of delivering successful projects. This position will report to the Vice President, B2B Digital Program Manager. _**Essential Responsibilities:**_ * Oversight and leadership of the wing-to-wing feature development cycle including build, test, launch, and performance metrics * Partner with key stakeholders (Product Management, TechOps, Legal, Compliance, and Credit) to identify, develop and prioritize new product features and the pathway to market delivery * Prepare for and actively participate in PI planning events, ensuring features are groomed and the team has clear direction on priorities/objectives * Lead projects in Scaled Agile development methodologies - define story acceptance criteria, manage and prioritize the team backlog, collaborate with the Release Train Engineer, Scrum Master, System Architects, developers and other subject matter experts and contribute to the overall team vision and roadmap * Work with system architect/engineering to understand Enabler work * Lead product demos and Inspect and Adapt activities * Coordinate user acceptance testing (UAT) with internal stakeholders, and ensure features are signed-off by Business and Legal/Compliance teams as required Work with internal and external UX and UI partners to create scree
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