Boeing

Aerospace

AvionicsSystemsServiceEngineer(AssociateorExperienced)

$99–133k Seal Beach, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Avionics Systems Service Engineer (Associate or Experienced) at Boeing. Skills: Avionics Systems, Electrical Systems, Troubleshooting, Customer Support, Technical Documentation. Assist airline customers in resolving real-time technical problems and issues for Boeing Commercial Airplanes operators. Answer general systems functionality inquiries”

What You'll Achieve.

Resolve real-time technical problems and issues for Boeing Commercial Airplanes operators; Return grounded airplane to revenue service; Ensure compliance with engineering processes and procedures; Provide engineering design disposition of discrepancies; Return airplanes to revenue service

Industry & Context.

Aerospace
Problems you'll solve

Resolving real-time technical problems and issues; Resolving short- to medium-term avionics and electrical related problem reports; Investigating long-term issues; Troubleshoot basic system problems; Investigate problems to provide engineering design disposition of discrepancies; Research of technical, operational and quality issues that cannot be resolved by the customer; Designing and/or providing analysis of interim and final engineering solutions; Conduct root cause analysis; Develop dispositions for complex design non-conformance's; Assess complex system event reports

Eligibility Requirements

Willing to work flexible hours and/or non-standard shifts to support our fleets, International and domestic travel may be required, Willing and able to travel 10% of the time domestically and internationally, Able and willing to work the second shift for a 24/7/365-day operation, which may require working on Saturdays and Sundays, Expected to be 100% onsite, Must be willing to work flexible hours, including on call support as needed (including weekends and holidays), Must satisfy the Company’s Conflict of Interest (COI) assessment process, Employer will not sponsor applicants for employment visa status, Must meet U. S. export control compliance requirements. To meet U. S. export control compliance requirements, a “U. S. Person” as defined by 22 C. F. R. §120. 62 is required. “U. S. Person” includes U. S. Citizen, U. S. National, lawful permanent resident, refugee, or asylee.

What They're Looking For.

Must Have

Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry, Experience in an engineering discipline, Able and willing to work flexible hours, including on call support as needed (including weekends and holidays), Willing and able to travel 10% of the time domestically and internationally

Nice to Have

3+ years of related work experience or an equivalent combination of education and experience, 1+ years of project management experience, Experience in the areas of Network, E-Enabling, Maintenance Systems (NEMS), Communications and Navigation (e.g. VHF/HF, SATCOM, LRRA, ISS, INR, TCAS, GPS), Ability to collaborate with multiple team functions, Willingness to expand into technical areas without prior experience, Desire to continuously improve our airplanes, Good verbal and written communication skills

What You'll Do.

Assist airline customers in resolving real-time technical problems and issues for Boeing Commercial Airplanes operators

Answer general systems functionality inquiries

Resolve short- to medium-term avionics and electrical related problem reports

Investigate long-term issues

Provide proactive fleet guidance

Work with operators to recover Airplane on Ground (AOG) situations

Troubleshoot an airplane in different time zones

Travel onsite to the airplane location to work with technicians to return a grounded airplane to revenue service

design and informational support for basic production

product support or in-service issues

Supports and/or creates and provides basic technical documentation

Supports review of technical design

and production by reviewing documentation

participating in design reviews

and observing tests and audits to ensure compliance

Assists with the investigation of problems to provide engineering design disposition of discrepancies

Supports and/or leads the research of technical

operational and quality issues that cannot be resolved by the customer

Assists in designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service

Works with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformance's

Assists in the development of customer correspondence for continued safe operation and maintenance of equipment

Assesses complex system event reports to determine potential safety issues

Travel to Airlines to lead Technical / Executive review meetings and address complex technical issues

How You'll Work.

Team & Collaboration

Work with operators; Work with technicians; Works with and possibly directing cross-functional teams

Communication Scope

Good verbal and written communication skills

Process & Methodology

1+ years of project management experience

Full Job Description

Avionics Systems Service Engineer (Associate or Experienced) **Company:** The Boeing Company **Boeing Commercial Airplanes (BCA**) is looking for an **Avionics Systems Service Engineer** **(Associate or Experienced)** to join their team in **Seal Beach, CA.** _**Position Overview:**_ As an Avionics Systems Service Engineer, your primary responsibility will be to assist airline customers in resolving real-time technical problems and issues for Boeing Commercial Airplanes operators. This includes answering general systems functionality inquiries, resolving short- to medium-term avionics and electrical related problem reports, investigating long-term issues, and providing proactive fleet guidance. You will work with operators to recover Airplane on Ground (AOG) situations, which sometimes requires working over the phone to troubleshoot an airplane in different time zones or traveling onsite to the airplane location to work with technicians to return a grounded airplane to revenue service. All of this is done using the latest Boeing tools, technology, data analytics, and real-time fleet monitoring data. **Boeing Customer Support operates on a 24/7/365 basis. Employees must be willing to work flexible hours and/or non-standard shifts to support our fleets. International and domestic travel may be required.** **_Position Responsibilities:_** * Provides technical, design and informational support for basic production, product support or in-service issues. * Troubleshoot basic system problems consistent with operational protocols. * Supports and/or creates and provides basic technical documentation (e.g. Fleet Team Digest articles, Service Letters, * Drawings, Specifications, documents, data sets, design folders, test requirements documents, manuals) in accordance with engineering processes and procedures for internal reference or external delivery. * Supports review of technical design, analysis, and production by reviewing documentation, participating in design reviews, a

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