GDIT

IT Infrastructure and Operations

AV/VTCTechnician

$71–94k International FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“AV/ VTC Technician at GDIT. Skills: AV/VTC Systems Technician, Audiovisuals, Video Teleconferencing, networked systems. Set up, operate, and troubleshoot AV and VTC systems, including secure/non-secure sessions and bridge operations. Maintain, configure, and integrate AV/VTC hardware and software”

What You'll Achieve.

recommend improvements for reliability and efficiency

Industry & Context.

IT Infrastructure and Operations
Problems you'll solve

Technical Issues; problem-solving; Diagnose and resolve hardware, software, network, and infrastructure issues; VTC troubleshooting

Eligibility Requirements

Secret clearance required, travel throughout Southwest Asia and Africa, Valid passport with 2+ years remaining and 6 blank pages, Experience working in austere or hostile environments, 25-50% Travel Required

What They're Looking For.

Must Have

Active Secret clearance, Valid passport with 2+ years remaining and 6 blank pages, 3+ years of VTC operations experience, Experience with Polycom and Cisco/Tandberg VTC systems, Proficiency with Microsoft Office, Valid driver’s license

Nice to Have

Comprehensive knowledge of VTC troubleshooting, system integration, and AV hardware/software, Ability to work independently and make sound decisions, Experience working in austere or hostile environments, CTS certification and customer-facing support experience

What You'll Do.

and troubleshoot AV and VTC systems

including secure/non-secure sessions and bridge operations

and integrate AV/VTC hardware and software

Diagnose and resolve hardware

and infrastructure issues

Perform system maintenance

and technical guidance

including for senior/VIP personnel

Monitor system performance and recommend improvements for reliability and efficiency

Support installation of AV components such as switching devices

Coordinate with third‑party maintenance providers

and performance metrics

Participate in special projects and may provide work leadership to junior technicians

How You'll Work.

Team & Collaboration

Coordinate with third‑party maintenance providers; provide work leadership to junior technicians

Communication Scope

Communication; customer service skills; verbal/written communication

Full Job Description

**_Type of Requisition:_** Regular _**Clearance Level Must Currently Possess:**_ Secret _**Clearance Level Must Be Able to Obtain:**_ Secret ** _Public Trust/Other Required:_** None _**Job Family:**_ IT Infrastructure and Operations ** _Job Qualifications:_** **Skills:** Audiovisuals, Communication, Technical Issues, Teleconferencing, Video Conferencing **Certifications:** None **Experience:** 7 + years of related experience **US Citizenship Required:** Yes _**Job Description:**_ GDIT is seeking an **AV/VTC Systems Technician** to support the Regional Support Center at Camp Arifjan, Kuwait. This role requires an **active Secret clearance** and travel throughout Southwest Asia and Africa. The technician supports US Army operations by maintaining and operating audiovisual, video teleconferencing, and related networked systems. **Meaningful work and impact:** • Set up, operate, and troubleshoot AV and VTC systems, including secure/non-secure sessions and bridge operations. • Maintain, configure, and integrate AV/VTC hardware and software (Cisco/Tandberg, Polycom, BIAMP, matrix switchers, fiber components, etc.). • Diagnose and resolve hardware, software, network, and infrastructure issues. • Perform system maintenance, upgrades, inspections, backups, and documentation. • Provide user support, training, and technical guidance, including for senior/VIP personnel. • Monitor system performance and recommend improvements for reliability and efficiency. • Support installation of AV components such as switching devices, converters, and displays. • Coordinate with third‑party maintenance providers. • Prepare reports, briefings, and performance metrics. • Participate in special projects and may provide work leadership to junior technicians. **What you’ll need to be successful:** **Education & Experience** BA/BS or equivalent, plus 5+ years of relevant experience. • Active U.S. Secret clearance. • Valid passport with 2+ years remaining and 6 blank pages. • 3+years of VTC operati

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