GDIT
IT Infrastructure and Operations
AV/VTCTechnician
Neural analysis suggests this role is
optimal for Mid candidates.
“AV/ VTC Technician at GDIT. Skills: AV/VTC Systems Technician, Audiovisuals, Video Teleconferencing, networked systems. Set up, operate, and troubleshoot AV and VTC systems, including secure/non-secure sessions and bridge operations. Maintain, configure, and integrate AV/VTC hardware and software”
What You'll Achieve.
recommend improvements for reliability and efficiency
Industry & Context.
Technical Issues; problem-solving; Diagnose and resolve hardware, software, network, and infrastructure issues; VTC troubleshooting
Secret clearance required, travel throughout Southwest Asia and Africa, Valid passport with 2+ years remaining and 6 blank pages, Experience working in austere or hostile environments, 25-50% Travel Required
What They're Looking For.
Must Have
Active Secret clearance, Valid passport with 2+ years remaining and 6 blank pages, 3+ years of VTC operations experience, Experience with Polycom and Cisco/Tandberg VTC systems, Proficiency with Microsoft Office, Valid driver’s license
Nice to Have
Comprehensive knowledge of VTC troubleshooting, system integration, and AV hardware/software, Ability to work independently and make sound decisions, Experience working in austere or hostile environments, CTS certification and customer-facing support experience
What You'll Do.
and troubleshoot AV and VTC systems
including secure/non-secure sessions and bridge operations
and integrate AV/VTC hardware and software
Diagnose and resolve hardware
and infrastructure issues
Perform system maintenance
and technical guidance
including for senior/VIP personnel
Monitor system performance and recommend improvements for reliability and efficiency
Support installation of AV components such as switching devices
Coordinate with third‑party maintenance providers
and performance metrics
Participate in special projects and may provide work leadership to junior technicians
How You'll Work.
Team & Collaboration
Coordinate with third‑party maintenance providers; provide work leadership to junior technicians
Communication Scope
Communication; customer service skills; verbal/written communication
Full Job Description
**_Type of Requisition:_** Regular _**Clearance Level Must Currently Possess:**_ Secret _**Clearance Level Must Be Able to Obtain:**_ Secret ** _Public Trust/Other Required:_** None _**Job Family:**_ IT Infrastructure and Operations ** _Job Qualifications:_** **Skills:** Audiovisuals, Communication, Technical Issues, Teleconferencing, Video Conferencing **Certifications:** None **Experience:** 7 + years of related experience **US Citizenship Required:** Yes _**Job Description:**_ GDIT is seeking an **AV/VTC Systems Technician** to support the Regional Support Center at Camp Arifjan, Kuwait. This role requires an **active Secret clearance** and travel throughout Southwest Asia and Africa. The technician supports US Army operations by maintaining and operating audiovisual, video teleconferencing, and related networked systems. **Meaningful work and impact:** • Set up, operate, and troubleshoot AV and VTC systems, including secure/non-secure sessions and bridge operations. • Maintain, configure, and integrate AV/VTC hardware and software (Cisco/Tandberg, Polycom, BIAMP, matrix switchers, fiber components, etc.). • Diagnose and resolve hardware, software, network, and infrastructure issues. • Perform system maintenance, upgrades, inspections, backups, and documentation. • Provide user support, training, and technical guidance, including for senior/VIP personnel. • Monitor system performance and recommend improvements for reliability and efficiency. • Support installation of AV components such as switching devices, converters, and displays. • Coordinate with third‑party maintenance providers. • Prepare reports, briefings, and performance metrics. • Participate in special projects and may provide work leadership to junior technicians. **What you’ll need to be successful:** **Education & Experience** BA/BS or equivalent, plus 5+ years of relevant experience. • Active U.S. Secret clearance. • Valid passport with 2+ years remaining and 6 blank pages. • 3+years of VTC operati
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