AutomotiveTechnicalDelegate/FlyingDoctor

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries. We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver first-time-right repairs. ## Qualifications What you’ll do * Support dealerships and repairers on-site and remotely * Diagnose and resolve complex electrical, electronic, and drivability faults * Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization * Identify root causes using wiring diagrams and technical documentation * Support both individual cases and wider technical issues across fleets * Create clear technical reports and case updates * Coach technicians and provide hands-on guidance * Feed recurring issues into continuous improvement What you bring * Strong experience in automotive diagnostics / technical support / workshop or field service * Proven ability to fix complex electrical/electronic faults * Hands-on use of OEM diagnostic tools * Confidence reading wiring diagrams and technical documentation * Experience working with workshops, engineering, or technical teams * Ability to support and guide technicians * Preferred : experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background Technical knowledge * Modern vehicle systems: powertrain, body electronics * Networks: CAN / LIN / FlexRay * Diagnostic methods: root cause analysis, guided diagnostics, flashing Language * Working proficiency in Dutch/French/English required (written and spoken) ## Additional Information With this job ad we are pre-searching interested candidates for a Premium Brand, where we expect the first hires in Q4-2026. MSX is an equal opportunities employer and encourages applications from suitably qualifie