MSX International
Automotive
AutomotiveDiagnostics&WarrantySpecialist
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Automotive Diagnostics & Warranty Specialist at MSX International. Skills: Diagnostics, Warranty, Communication. Provide expert support in diagnosing complex technical issues. Help dealer networks find quick and effective solutions”
Industry & Context.
Find quick and effective solutions
What They're Looking For.
Must Have
Proven automotive experience, Confident in technical concern resolution, Confident in warranty procedures, Very good verbal and written communication skills, High attention to detail, Ability to work on own initiative, Flexible and proactive personality, Personal qualities of integrity, Personal qualities of credibility, High-level of organizational skills, High-level of time management skills, business acumen, customer focus, EU citizenship / European passport, Native Hungarian, At least intermediate English level
Nice to Have
Ideally in a dealership, workshop or at a manufacturer, Aftersales retail experience is an advantage, Experience with a high-performing, collaborative, constructive peer group is a plus
What You'll Do.
Provide expert support in diagnosing complex technical issues
Help dealer networks find quick and effective solutions
Support warranty claim management
Support authorized repairers in diagnosing and repairing vehicles
Support repair processes by giving clear guidance
How You'll Work.
Team & Collaboration
Work closely with workshop technicians; Work closely with dealership teams; Act as a key link between the manufacturer and dealer network
Communication Scope
Very good verbal and written communication skills
Full Job Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. As an Automotive Diagnostics & Warranty Specialist, you will be the key contact between dealers and the manufacturer in case of product-related errors and in contributing to find the solution. You will support authorized repairers (both in written and verbal form) in diagnosing and repairing vehicles using the manufacturer’s systems and database. In this role you will also support warranty claim management, including PDI related claims. We are looking for automotive technical experts with good customer service and communication skills. As part of the role, the Automotive Diagnostics & Warranty Specialist will: * Provide expert support in diagnosing complex technical issues, and help dealer networks find quick and effective solutions, including warranty-related assessments * Work closely with workshop technicians and dealership teams, supporting repair processes by giving clear guidance through defined communication channels * Use hands-on workshop experience to contribute to solution development across the full product range, while acting as a key link between the manufacturer and dealer network ## Qualifications * Proven automotive experience , ideally in a dealership, workshop or at a manufacturer (Aftersales retail experience is an advantage) * Confident in technical concern resolution and warranty procedures * Experience with a high-performing, colla
Applying for this Automotive Diagnostics & Warranty Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about MSX International?
Real rants from real employees. Read before you apply.