MSX International
Automotive
AutomotiveDiagnosticsSpecialist
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Automotive Diagnostics Specialist at MSX International. Skills: Automotive diagnostics. Provide expert assistance in diagnosis. Support dealer network with solution finding”
Industry & Context.
Quick solution finding
What They're Looking For.
Must Have
Proven automotive experience, Confident in technical concern resolution, Confident in warranty procedures, Fluency in English, Fluency in any CEE language, Very good verbal communication skills, Very good written communication skills, Ability to work on own initiative, Personal qualities of integrity, Personal qualities of credibility, High-level organizational skills, High-level time management skills, Business acumen, Customer focus
Nice to Have
Dealership experience, Workshop experience, Manufacturer experience, Aftersales retail experience, Experience with a high-performing peer group, Experience with a collaborative peer group, Experience with a constructive peer group
What You'll Do.
Provide expert assistance in diagnosis
Support dealer network with solution finding
Support technicians of workshops
Support technicians of dealerships
Support with repair instructions
Support development of solutions
Act as interface between manufacturer and dealers
How You'll Work.
Team & Collaboration
Work closely with technicians; Interface between manufacturer and dealers
Communication Scope
Facilitation skills
Full Job Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. In your role as an Automotive Diagnostics Specialist for an international premium automobile manufacturer, you will provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers. What we offer * Opportunity to work with one of the biggest OEM’s on the market. * Regular training and access to global career opportunities/career progression. * A professional but relaxed working environment, as part of a welcoming and diverse team. ## Qualifications Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision. The successful candidate must also reflect an exceptional track record and attributes that includes: * Proven automotive experience , ideally in a dealership, workshop or at a manufacturer, aftersales retail experience is an advantage
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