Company
Automotive
AutomotiveDealershipServiceAdvisor/ServiceWriter
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Automotive Dealership Service Advisor / Service Writer. Skills: Service advising, Customer relations, Sales generation. Greet customers and listen to their concerns. Inspect vehicles and diagnose issues”
What You'll Achieve.
Maximize service revenue; Achieve customer satisfaction targets; Increase service sales; Ensure efficient service operations
Industry & Context.
Troubleshooting vehicle issues; Resolving customer complaints
What They're Looking For.
Must Have
5+ years of experience in a service advisor or service writer role, Experience with CDK or Reynolds and Reynolds DMS, Valid driver's license
Nice to Have
Automotive technical certifications, Experience with Reynolds and Reynolds DMS
What You'll Do.
Greet customers and listen to their concerns
Inspect vehicles and diagnose issues
Advise customers on necessary repairs and maintenance
Provide accurate repair estimates
Schedule service appointments
Process customer payments and invoices
Maintain communication with technicians and customers
Upsell services and products
Handle customer complaints and resolve issues
Ensure customer satisfaction
How You'll Work.
Team & Collaboration
Service technicians; Parts department; Service managers
Communication Scope
Customer interaction; Technical explanation
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