LTS
AutomationTeamAnalyst
“Automation Team Analyst at LTS. Skills: process management, automation, workflow analysis, documentation, requirements development. identifying, analyzing, and documenting operational processes that can be improved or automated. evaluates workflows across the COEs and program operations to identify automation opportunities”
What You'll Achieve.
enhance efficiency, consistency, and scalability across the program
Industry & Context.
problem-solving skills; analytical
U. S. Citizen or Permanent Resident Required with the ability to obtain a Public Trust
What They're Looking For.
Must Have
Bachelor’s degree in Business Administration, Information Technology, Healthcare Administration, or related discipline, 5+ years of experience as a Process Automation Engineer supporting enterprise IT or healthcare modernization programs, U. S. Citizen or Permanent Resident with the ability to obtain a Public Trust, Experience gathering and documenting business and functional requirements for complex systems and application, understanding of Agile methodologies and requirements management processes, Experience facilitating stakeholder discussions and translating business needs into technical solutions, analytical, organizational, and problem-solving skills, Excellent written and verbal communication skills, Experience using collaboration and project management tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, or similar platforms
Nice to Have
Experience supporting VA healthcare systems, Experience supporting healthcare workflows, clinical operations, or enterprise healthcare systems, Familiarity with software development lifecycle (SDLC), DevSecOps, and cloud modernization environments, Experience supporting federal government programs and regulated environments
What You'll Do.
and documenting operational processes that can be improved or automated
evaluates workflows across the COEs and program operations to identify automation opportunities
developing reusable AI prompts
and prompt usage guidance
Assess existing workflows and identify manual
and high-friction activities suitable for automation.
Create Process maps and workflow analyses
Draft current-state and future-state workflow documentation
Prioritize automation use case inventory
Review program documentation
and operational artifacts to identify opportunities for summarization
Document gap analysis summaries
Recommend automation use cases for documentation automation
Prepare Workflow decision trees and business rules
Support the identification of automation opportunities related to release readiness
deployment risk review
architectural review preparation
and governance workflows.
Provide Release and governance workflow assessments
Prepare Automation requirements for risk review and readiness analysis
Provide decision support criteria for governance checks
Analyze incident response and root cause analysis workflows to identify opportunities for automation of summaries
and operational reporting.
Prepare RCA workflow and artifact analysis
Document incident reporting automation requirements
Provide recommendations for standardized RCA support processes
Develop reusable AI prompts that enable automation of recurring operational tasks across the program.
Prompt templates for operational workflows
Prompt documentation and usage guidance
Contributions to the centralized prompt library
Role-specific prompt packs for COEs and operational teams
Document business rules
and acceptance criteria for automation solutions implemented by the team.
Review all team SOPs and inject common workflows to advise prioritization of automations.
Ensure requirements and solutions align with VA policies
and federal compliance standards.
How You'll Work.
Team & Collaboration
in coordination with the Automation Engineer and Technology and Innovation Team; Experience facilitating stakeholder discussions; collaboration and project management tools; collaboration
Communication Scope
Excellent written and verbal communication skills
Process & Methodology
project management tools
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