Gratia
Analyst
AutomationDeveloper
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Automation Developer at Gratia. Skills: Kissflow, workflow automation, technical troubleshooting. Configure intake forms. Configure complex approval routing”
What You'll Achieve.
Build and scale critical operational workflows; Turn strategic process maps into high-performing workflows; Ensure clean, reliable reporting; Ship production-ready workflows
Industry & Context.
Technical Troubleshooting; debugging scenarios
Overlap with US business hours, Background check necessary
What They're Looking For.
Must Have
low-code workflow automation, roles/permissions, routing rules, SLAs, data integrity, written specification, production-ready workflow, professional English, overlap with US business hours
Nice to Have
Kissflow, ServiceNow, Salesforce Flow, Microsoft Power Automate, Airtable, Kissflow Run Script, JavaScript, API/webhook integrations, maintainable workflow patterns
What You'll Do.
Configure intake forms
Configure complex approval routing
Configure conditional logic
Configure role-based permissions
Design data structures
Implement changes quickly
Identify and resolve issues
Create clear configuration notes
Create maintenance guidance
How You'll Work.
Team & Collaboration
Work directly with Gratia Business Analysts; Overlap with US business hours for key meetings; Real-time collaboration
Communication Scope
Clear, professional English; Explain technical logic; Document process effectively; Brief video walkthrough
Full Job Description
ABOUT THE ROLE Gratia is staffing an elite delivery team to build and scale critical operational workflows for a high-profile US client. In this role, you will be the lead technical builder, turning strategic process maps into high-performing workflows within Kissflow. You will work directly with Gratia Business Analysts who handle the process mapping, stakeholder management, and project specs. This allows you to focus entirely on your core strength: building, configuring, and shipping technical solutions. WHY JOIN THE GRATIA NETWORK? - High ownership: you own build quality and technical execution; BAs reduce ambiguity by providing process maps and specs. - High-profile US client: fast iteration cycles and visible impact, with extension opportunity beyond the initial project. - Future project pipeline: strong performers will get priority consideration for future workflow automation projects with Gratia (across similar tools and clients). WHAT YOU’LL DO - End-to-End Build: Configure intake forms, complex approval routing, conditional logic, and role-based permissions within Kissflow. - Data Architecture: Design data structures and field mapping to ensure clean, reliable reporting across all workflow steps. - Rapid Iteration: Implement changes quickly based on BA specs and stakeholder feedback. We value the ability to ship iterations fast. - Technical Troubleshooting: Identify and resolve issues involving routing logic, permissions, and edge cases. - Documentation: Create clear configuration notes and maintenance guidance for every workflow delivered. WHAT WE ARE LOOKING FOR - Tool Expertise: Hands-on experience with low-code workflow automation. While Kissflow is preferred, we value deep experience in ServiceNow, Salesforce Flow, Microsoft Power Automate, or Airtable as an alternative. - Automation Fundamentals: A mastery of roles/permissions, routing rules, SLAs, and data integrity. - Execution: The ability to take a written specification and ship a production-ready
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