Rolls-Royce
Service Management
Automation&AIProductOwner
“Automation & AI Product Owner at Rolls-Royce. Skills: Automation, Artificial Intelligence, Product Ownership, GenAI. Define product vision, roadmap, and success measures. Build and maintain a robust backlog of automation and GenAI use cases”
What You'll Achieve.
Improve service efficiency; Enhance user experience; Enable the next generation of intelligent operations; Reduce effort; Increase accuracy; Enhance experience; Ensure compliance with ethical, privacy, and regulatory requirements; Ensure business value and technical feasibility remain aligned; Track performance and learning outcomes of deployed AI models
Industry & Context.
Translate business problems into AI- and automation-driven solutions
What They're Looking For.
Must Have
3+ years of experience in automation, AI, or digital product management within enterprise or GBS settings, 2+ years managing automation portfolios, AI initiatives, or digital products with measurable ROI, Proven experience implementing automation or AI solutions on enterprise platforms (ServiceNow, UiPath, Microsoft, or similar), Demonstrated ability to govern and scale automation initiatives across multiple business functions, Experience collaborating with engineers, developers and enterprise architects, Background in ITIL-based or shared services environments, understanding of GenAI, machine learning and intelligent workflow automation, Knowledge of responsible AI principles, model governance, and data privacy, Skilled at translating complex AI concepts into value-based outcomes for non-technical stakeholders
Nice to Have
ServiceNow Certified Implementation Specialist (AI/Automation Engine), Agile Product Owner (CSPO), AI Ethics / Responsible AI, or equivalent preferred
What You'll Do.
Define product vision
Build and maintain a robust backlog of automation and GenAI use cases
Translate business problems into AI- and automation-driven solutions
Oversee the end-to-end delivery of automation and AI solutions
Coordinate with developers and business analysts
Lead responsible AI and automation governance
Establish standards for AI model transparency
Partner with GBS functional leads
Act as the bridge between technical teams and business users
Implement monitoring and feedback mechanisms
Benchmark against industry trends
How You'll Work.
Team & Collaboration
Partner with IT, GBS and CI/PEX teams; Coordinate with developers and business analysts; Partner with GBS functional leads (People, Finance, Procurement, IT); Act as the bridge between technical teams and business users; Experience collaborating with engineers, developers and enterprise architects
Communication Scope
Translating complex AI concepts into value-based outcomes for non-technical stakeholders
Process & Methodology
Managing automation portfolios, Managing AI initiatives, Managing digital products
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