Carmax

AutoRepairSpecialist

$38–52k ~AI est. Jackson, Tennessee, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Auto Repair Specialist at Carmax. Skills: Vehicle repair, Customer service. Perform diagnostics. Complete mechanical repairs”

What You'll Achieve.

Ensure cars meet quality standards; Ensure cars meet safety standards

Industry & Context.

Problems you'll solve

Diagnostic skills

Eligibility Requirements

Lifting up to 50 lbs, Standing or walking for extended periods, Flexibility to work nights, weekends, and holidays, Potential exposure to noise, Potential exposure to inclement weather

What They're Looking For.

Must Have

Completion of CarMax New Associate Orientation, Kronos Training for Hourly Associates, Ability to read, interpret, and transcribe data accurately, Multitasking skills, Physical capability to perform work, Lifting up to 50 lbs, Standing or walking for extended periods, Flexibility to work nights, weekends, and holidays, Adherence to CarMax uniform standards, Excellent communication and customer service skills, Active listening, Telephone etiquette, ASE Certifications in Steering and Suspension (A4), ASE Certifications in Brakes (A5), ASE Certifications in Heating Air Conditioning (A7), ASE Certifications in Electrical (A6), ASE Certifications in Engine Repair (A1), ASE Certifications in Manual Drive Train and Axles (A3), ASE Certifications in Engine Performance (A8), ASE Certifications in Automatic Transmission/Transaxle (A2)

What You'll Do.

Complete mechanical repairs

Complete cosmetic repairs

Complete state inspections

Ensure accuracy in labor

Ensure accuracy in parts

Ensure accuracy in billing

Utilize software systems

Follow safety protocols

Provide functional expertise

Follow EH&S requirements

How You'll Work.

Team & Collaboration

Support associates; Support managers

Communication Scope

Active listening; Telephone etiquette

Full Job Description

6058 - Jackson, TN - 1401 Vann Drive, Jackson, Tennessee, 38305 CarMax, the way your career should be! **Position Overview** As an Auto Repair Specialist I, you will perform essential diagnostic, mechanical, and cosmetic repairs on customer and internal CarMax vehicles, ensuring every car meets our high standards of safety and quality. You’ll deliver exceptional customer service throughout the repair process, guided by CarMax’s principles. This role is perfect for individuals who thrive in a fast-paced environment and take pride in precision and integrity. At CarMax, we provide the tools, training, and support you need to succeed and grow your career. **Why CarMax?** At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. **Role Responsibilities** * Perform accurate diagnostics and complete mechanical and cosmetic repairs on all vehicle systems * Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required * Manage repair orders, ensuring accuracy in labor, parts, and billing documentation * Utilize proprietary and universal software systems * Maintain a clean, organized workspace following CarMax 5S standards and safety protocols * Provide leadership and functional expertise to support associates and managers across the store * Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. **Required Qualifications** * Completion of CarMax New Associate Orientation and Kronos Training for Hourly Associates * Ability to read, interpret, and transcribe data accurately for record-keeping * Strong multitasking skills to perform duties in a high-ene

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