AuthorizationAssociate

POSITION SUMMARY: The Associate, Authorization is a position responsible for ensuring that patient care services are ready to bill accurately and in a timely manner. The primary responsibility of the role is to obtain authorization for care from insurance carriers and provide denial support. This position will serve as a liaison between the service office providers, insurance carriers, and revenue cycle management functions. A high level of customer service and support is required to obtain insurance authorization and effectively communicate clients’ coverage. MINIMUM QUALIFICATIONS: Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability. Four (4) year college degree. Prior healthcare and/or home care experience preferred. One (1) year of relevant work experience obtaining authorizations and verifying eligibility is preferred. Demonstrated record of strong interpersonal skills and building relationships Self-motivated, flexible, and versatile. Strong customer service skills. Demonstrated record of goal achievement. Basic PC skills required to perform job functions. Proven ability to multitask and manage competing priorities. Ability to sort and arrange information and files in an appropriate manner. PRIMARY RESPONSIBILITIES: Demonstrate and communicate the core values of BAYADA and The BAYADA Way. Develop working knowledge of BAYADA’s mission, services, people, organization, policies and procedures. Provide backup support for routine support questions. Meet metrics that support BAYADA’s goals and objectives and measure effectiveness. Prepare reports and presentations using Microsoft Office (Word, Excel, PowerPoint etc.). Support annual audits and compliance reviews, as needed. Learn various aspects of the organization through technology training, hands-on learning, cross-training and site visits. Support authorization and eligibility workflow within appropriate system/ s. Communicate effectively and maintain positive working relationsh