AuthenticityLead

## Description About Bazaarvoice   At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.   The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.   Our brand promise : closing the gap between brands and consumers.   Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.   It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About The Role  The Authenticity Manager is responsible for helping grow Bazaarvoice’s Authenticity Presence in India and overseeing the day-to-day work of a team up to 15. The role ensures the team delivers high-value content authentication that consumers can trust, while meeting all operational metrics and time-sensitive client commitments.  Key Responsibilities & Skills  Manage a team of 15-20 authenticity agents who monitor user generated content for fraudulent activity. Track and Deliver on standardized performance metrics. Recruit, hire, and train new staff