Auditor(FieldWorker)

Key Responsibilities * Conduct in-store data collection and retail audits. * Recruit and maintain panel stores, distribute incentives, and build strong retailer relationships. * Support auditor hiring, training, supervision, and performance monitoring. * Handle ad-hoc requests, UC processes, and administrative tasks (cash advances, liquidation, etc.). * Ensure data quality by revisiting stores, troubleshooting issues, and supporting backend systems. * Collaborate with teams (MDQC, Data Ops, Data Sci, CSM) to uphold reporting integrity. * Contribute to team learning, share best practices, and support continuous improvement initiatives. Data Quality Focus * Maintain accuracy and integrity of collected data. * Explain and validate data movements store-by-store. * Reinforce quality KPIs and resolve issues (coding errors, unclear manuals, category definitions). ## Qualifications * High school diploma or above; college degree preferred. * 2+ years’ experience in data collection or retail environment. * Strong communication skills in Bahasa Melayu and English required; Mandarin/Cantonese is an advantage due to interaction with local retailers. * High integrity, attention to detail, and ability to work under pressure. * Proficiency with smartphones, gadgets, and collaboration tools (Google, MS Office, Skype, etc.). * Willingness to travel, conduct fieldwork in varying conditions, and engage with shopkeepers. * Problem-solving mindset, coaching ability, and professional maturity. Additional Qualities * Adaptability: Comfortable working in diverse environments, weather conditions, and store settings. * Resilience: Ability to handle repetitive tasks, long hours, and dynamic challenges in the field. * Analytical thinking: Skilled at identifying root causes of data issues and proposing improvements. * Collaboration: Strong team spirit, proactive in sharing knowledge and supporting colleagues. * Customer engagement: Capable of building trust and rapport with shopkeepers to ensure