Sharecare
digital healthcare
AuditRetrievalSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Audit Retrieval Specialist at Sharecare. Skills: Audit Retrieval, Medical Records, Customer Service. Completes release of information requests. Retrieving patient’s medical chart”
What You'll Achieve.
track, retrieve, & deliver timely, accurate medical record sets; processing all release of information requests in a timely and efficient manner ensuring accuracy; providing customers with the highest quality product and customer service; safeguard and protect the patient’s right to privacy; ensuring that only authorized individuals have access to the patient’s medical information; all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations
Industry & Context.
Requires ability to work remotely and at times provide support in client locations, Geographical proximity to the assigned client site required
What They're Looking For.
Must Have
High School Diploma (GED) required, computer software experience – general working knowledge of Microsoft Word and Excel required, Requires ability to work remotely and at times provide support in client locations, Must be able to type 50 wpm, Must be able to use fax, copier, scanning machine, Must be willing to learn new equipment and processes quickly, Must have proven customer satisfaction skills, Must be able to multi-task
Nice to Have
A minimum of 2 years prior experience in a medical records department or like setting preferred, Geographical proximity to the assigned client site required, Excellent organizational skills a must, Must be self-motivated, a team player
What You'll Do.
Completes release of information requests
Retrieving patient’s medical chart
Scanning medical record accurately
Receive and review audit requests
Identifies audit use case
Validates requests and authorizations
Performs quality checks on all work
Maintain equipment in excellent operating condition
Provides excellent customer service
and professional personal appearance
Maintains a clean and orderly work area
Maintains working knowledge of state laws
Works within scope of position
Carries out responsibilities in accordance with policies
Maintains confidentiality
Work with privileged information
Releasing medical records
Full Job Description
_**Job Description:**_ Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit [www.sharecare.com](http://www.sharecare.com/). **_Job Summary:_** The mission of the Audit Fulfillment Program is to track, retrieve, & deliver timely, accurate medical record sets, for all valid use cases, to high-volume institutional requestors. This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must always safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **_Essential Job Functions:_** * Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. * Specifically focused on retrieval projects for health plan and CMS campaigns, including but not limited to: HEDIS, DRG, Risk Adjustment, Payment Integrity, RAC, CMS Audi
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