Audio-Visual,StudentWorker

## Description Technology is just the start. At SAIT, our IT Services team collaborates across the institution to shape smarter, more connected ways of teaching, learning and working. We’re strategic thinkers, problem-solvers, and innovators who turn big ideas into digital solutions that move SAIT forward. Join us and help build what’s next.  The Opportunity   Job classification: Student Worker Hourly Rate: $15.00 - $18.22. Placement within the range is typically based upon a review of skills, experience, and internal equity. Position End Date: March 31, 2027 Job Posting End Date: Until position is filled   Reporting to the Audio-Visual Supervisor, the Audio-Visual Student Worker supports the Audio-Visual team in maintaining and improving AV systems across SAIT. This role focuses primarily on classrooms and other learning spaces, with support provided in other campus areas as needed.   Working under the guidance of the Audio-Visual support team, the student worker assists with the setup, installation, troubleshooting, basic repairs, upgrades, and documentation of AV equipment and systems. This position is designed to provide hands-on learning opportunities while contributing to the day-to-day support of campus AV operations. ## How you'll contribute •Observe, learn from, and assist AV Specialists with service requests, installations, projects, and daily operational tasks•Assist with basic testing and troubleshooting of AV systems and equipment, escalating complex issues when required•Support the maintenance of existing AV systems by checking equipment status, verifying connections, and assisting with updates under supervision•Help ensure compatibility between AV systems and related devices such as desktop computers, laptops, and peripherals•Use the ServiceNow ticketing system to document, update, and support the resolution of client requests in accordance with established processes and service standards•Collaborate with the Service Desk, Classroom Technology team, a