Amazon Support Services Costa Rica SRL
Customer Service, Digital Editor, customer service
AudibleDigitalContentSpecialist(Italian)
“Audible Digital Content Specialist (Italian) at Amazon Support Services Costa Rica SRL. Skills: Content review, Audio content evaluation, Metadata verification. Review digital audio content. Edit digital audio content”
What You'll Achieve.
Efficiency; Quality; SLA Compliance; POR Adherence
Industry & Context.
Identify process improvements; Make decisions
What They're Looking For.
Must Have
Fluent Italian, Spanish and English, Written and verbal communication skills, Good command of grammar, spelling, and punctuation, Experience with MS Office Professional Suite, Excellent working knowledge of MS Excel
Nice to Have
Experience in a fast-paced, high-tech company, Experience prioritizing and handling multiple assignments, Maintaining commitment to deadlines, Experience with analytical skills, Attention to detail, Effective communication abilities, Native level of Italian language, Fluency in French or German language, Experience with audio processing software, Understanding of linguistic principles, Knowledge or experience in the publishing industry, Familiarity with Audible products, Basic understanding of digital audio processing, Experience in quality assessment, Experience in simplifying or automating complex processes
What You'll Do.
Review digital audio content
Edit digital audio content
Listen to audiobook content
Assess audiobook content
Detect errors or inconsistencies
Perform quality checks for Whispersync for Voice compatibility
How You'll Work.
Team & Collaboration
Work with stakeholders outside of SJO
Communication Scope
Written communication; Verbal communication
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