Amazon Support Services Costa Rica SRL

Customer Service, Digital Editor, customer service

AudibleDigitalContentSpecialist(German)[A]

$17000–25000k ~AI est. Costa Rica FULL TIME
The Brief

“Audible Digital Content Specialist (German) [A] at Amazon Support Services Costa Rica SRL. Skills: Content planning, Content operations, Quality control. Process content. Manage publishing schedules”

What You'll Achieve.

Enhance content discoverability

Industry & Context.

Customer Service, Digital Editor, customer service
Problems you'll solve

Identify discrepancies; Identify errors; Identify inconsistencies

What They're Looking For.

Must Have

Fluent German, Spanish and English, Written and verbal communication skills, Good command of grammar, spelling, and punctuation, Experience with MS Office Professional Suite, Excellent working knowledge of MS Excel

Nice to Have

Experience in fast-paced, high-tech company, Prioritizing and handling multiple assignments, Analytical skills, Effective communication abilities, Native level of German language, Fluency in French or Italian, Experience with audio processing software, Understanding of linguistic principles, Knowledge or experience in publishing industry, Familiarity with Audible products, Basic understanding of digital audio processing, Experience in quality assessment, Experience simplifying or automating complex processes

What You'll Do.

Manage publishing schedules

Maintain assets and attributes

Support Quality Control process

Review digital audio content

Edit digital audio content

Listen to audiobook content

Assess audiobook content

Detect errors or inconsistencies

Support content-related tasks

Perform quality checks

How You'll Work.

Team & Collaboration

Work with stakeholders outside SJO

Communication Scope

Written communication; Verbal communication

Free ATS check

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