AttackSurfaceManagementCMDBAnalyst

Attack Surface Management CMDB Analyst **The Opportunity:** In this role, you'll work hands-on in ServiceNow to support CMDB operations and the data quality that Booz Allen's enterprise governance and security depend on. With millions of CIs in scope, the work centers on CMDB health and CI relationship health. You'll use ServiceNow KPIs to evaluate CI class and sub-class data quality, perform trending analysis, and act as the subject matter expert who identifies where data quality gaps exist and works with the stakeholders contributing data from key sources to close them. You'll maintain the CMDB ServiceNow Workspace and produce certified reports and dashboards on CIs and Services, along with analytic reports that answer questions from stakeholders and leadership. You'll develop knowledge articles that help stakeholders self-serve, collaborate with other ITSM SMEs, and contribute to the ongoing improvement of the CMDB practice. You'll be a key technical contributor on a team focused on bringing stakeholders together around shared CMDB data they can rely on and trust. You'll partner with ServiceNow Platform administrators to ensure Discovery data is integrated correctly and with application and infrastructure SMEs to validate discovered CI data and identify where ingestion needs to be refined. You'll build Platform Analytics dashboards so stakeholders can see CI ownership, completeness, and environment classification. You'll also support the Attack Surface Management Working Group by providing the CMDB data and analysis that informs security prioritization. Due to the nature of work performed within this facility, U.S. citizenship is required. **What You’ll Work On:** * Monitor CMDB health and CI relationship health using industry best practices and ServiceNow KPIs, evaluate CI class and sub-class data quality, and perform trending analysis to identify where data quality gaps exist. * Partner with stakeholders contributing data from key sources to close data quality