Iowa State University Athletics

Collegiate Sports

AthleticsTicketCoordinator

Ames, Iowa, United States FULL TIME
The Brief

“Athletics Ticket Coordinator at Iowa State University Athletics. Skills: Ticket Operations, Customer Service, Mobile Ticketing, Donor Seating, Pricing, Promotions, & Sales, Season & Group Orders, Box Office, Complimentary Tickets, Sales Reporting, Compliance. Lead setup, maintenance, and execution of ticket sales for assigned sports and small events. Provide exceptional service, resolve issues, process orders and refunds, and build fan relationships”

Industry & Context.

Collegiate Sports
Problems you'll solve

Solving problems on the fly

Eligibility Requirements

Evening, weekend, and occasional travel availability is required to support event operations

What They're Looking For.

Must Have

Bachelor's Degree, Legally authorized to work in the U. S. on an on-going basis without sponsorship

Nice to Have

Ticket operations experience for a collegiate or professional sports program, Experience with ticket management systems including Ticketmaster, Experience working with priority seating systems

What You'll Do.

and execution of ticket sales for assigned sports and small events

Provide exceptional service

process orders and refunds

and build fan relationships

Implement mobile ticketing solutions and coordinate with the ticketing system vendor

Assist with donors on seating assignments and apply priority seating policies

Collaborate with unit leadership on pricing strategies

promotional initiatives

and revenue generation

Assist with distribution and delivery of season tickets

Lead box office operations and serve as the on‑site ticket supervisor at designated events

Oversee comp ticket requests for student‑athletes

and staff through ARMS

Complete end‑of‑season reporting

Adhere to policies and regulations of the Athletics Department

How You'll Work.

Team & Collaboration

Collaborate with unit leadership on pricing strategies, promotional initiatives, and revenue generation

Free ATS check

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