Kestra Medical Technologies
Healthcare
ASSUREPatientSpecialist
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optimal for Junior candidates.
“ASSURE Patient Specialist at Kestra Medical Technologies. Skills: patient fitting, patient training, scheduling, documentation. The ASSURE Patient Specialist (APS) will conduct patient fitting and training activities for Kestra's wearable defibrillator, serving as the local patient care representative. This role involves scheduling services, traveling to patient locations, measuring patients for correct garment size, and managing inventory of system kits. The APS will also be responsible for rev”
What You'll Achieve.
The role is focused on providing effective and efficient patient fittings and training, ensuring patient comfort and dignity, and supporting the sales organization. Success is measured by timely execution and exceeding customer expectations.
Industry & Context.
This is a 1099 contractor, per diem/on-call position paid per fitting. The role requires travel within an agreed-upon geography and the ability to lift up to 40 pounds unassisted. Disclosures are required for any potential relationships and referral sources. The job description may change or new duties may be assigned at any time.
What They're Looking For.
Must Have
Requires 1 year of paid patient care experience, a clinical or engineering background (e.g., nurse, cardiac device sales rep, clinical engineer), a valid driver's license with a good driving record, and the ability to work consistently in the field. Must be able to achieve hospital system credentialing, including background checks, drug screenings, and completion of required online courses like HIPAA. Disclosure of personal NPI number and willingness to pay an annual DME fee and vendor credentialing fees upfront during a 90-day probationary period are also required.
Nice to Have
Experience in patient and/or clinician education, direct cardiac patient care experience (RN, RT, CVIS, Paramedic, CRM), and knowledge of MS Office Suite (Excel, PowerPoint, MS Teams) are preferred.
What You'll Do.
The ASSURE Patient Specialist (APS) will conduct patient fitting and training activities for Kestra's wearable defibrillator, serving as the local patient care representative.
This role involves scheduling services, traveling to patient locations, measuring patients for correct garment size, and managing inventory of system kits.
The APS will also be responsible for reviewing and transmitting essential paperwork and adhering to confidentiality policies.
How You'll Work.
Team & Collaboration
The APS will collaborate with the sales organization and Regional Clinical Advisors (RCAs). Team members are expected to include others regardless of geography, position, or product/service, and to work collaboratively to achieve company goals.
Communication Scope
patient communication; clinician communication
Full Job Description
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Mattoon, IL. This is a paid per fitting position. ESSENTIAL DUTIES Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills Willingness to contact prescribers, caregivers and patients to schedule services Ability to accept an assignment that could include daytime, evening, an
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