AssumptionProcessingSpecialist

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! ## Job Summary The Assumption Processing Specialist is responsible for managing the end-to-end processing of mortgage loan assumptions, from initial borrower inquiry through closing coordination. This role acts as a central point of coordination between borrowers, third parties, and underwriting partners, ensuring timely movement of files, accurate documentation, and compliance with FHA, VA, investor, and internal servicing guidelines. This position operates in a dynamic, evolving environment and requires a candidate who can not only execute established processes but also contribute to building, refining, and improving workflows, reporting, and overall operational efficiency. ## Essential Duties & Responsibilities * Review incoming assumption requests and supporting documentation to determine eligibility and initiate processing workflows * Maintain and update **assumption pipeline reporting** , including manual tracking of interest letters, applications, and file progression * Serve as the **primary point of contact** for borrowers, assumption applicants, and third parties, ensuring clear and timely communication throughout the process * Collect, review, and assemble complete assumption packages for submission to **third-party FHA/VA underwriting partners** * Monitor file progression to ensure timely underwriting decisions and escalate delays as needed * Coordinate all