AsstFacilityManager

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview The Assistant Facility Manager - Soft Services is responsible for overseeing and coordinating all soft service operations within assigned facilities, ensuring high-quality service delivery that meets client standards and enhances the workplace experience. This role focuses on managing housekeeping, pest control, landscaping, waste management, reception services, and other non-technical facility services while supporting the Facility Manager in achieving operational excellence and client satisfaction. Key Responsibilities Soft Services Operations Management Oversee daily operations of all soft services including housekeeping, cleaning, pest control, waste management, landscaping, reception, mail room, and pantry services. Ensure service delivery meets established quality standards, client specifications, and service level agreements. Conduct regular inspections of facilities to verify cleanliness standards, hygiene compliance, and overall service quality. Coordinate service schedules to minimize disruption to business operations while maintaining continuous coverage. Monitor service performance through quality audits, client feedback, and operational metrics. Address service deficiencies promptly by implementing corrective actions and process improvements. Vendor and Contract Management Manage relationships with soft service vendors and subcontractors including housekeeping companies, pest con