Jll
Asst.FacilitiesManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Asst. Facilities Manager at Jll. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, facility management, contract management, client satisfaction. Provide comprehensive facility and contract management for the client, with a focus on continuous improvement.. Achieve financial and other targets established by the Facilities Manager.”
Industry & Context.
Is able to make difficult decisions and resolve problems or improve operations.
Participate in Emergency Evacuation procedures including crisis management and business continuity.
What They're Looking For.
Must Have
Facility Management – Soft Services experience, Contract Administration experience, Achievement of the Key Performance Indicators and Service Level Agreement targets, Achievement of Contracted Service Levels and Performance Indicators, Achievement of contracted Customer Satisfaction expectations, Management of resource to ensure no disruption to client business, Achievement of savings initiatives as agreed with Client, Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map, Achievement of performance goals as agreed with manager, Tertiary qualifications in property, building or facilities management required, Contract Administration experience required, Demonstrated experience with tendering and service improvement initiatives required, Knowledge of Occupational Safety requirements, PC literacy and proven ability to manage daily activities using various systems, Demonstrated experience with client reporting and preparation of reports required
Nice to Have
Demonstrated experience with continuous improvement initiatives highly desirable
What You'll Do.
Provide comprehensive facility and contract management for the client
with a focus on continuous improvement.
Achieve financial and other targets established by the Facilities Manager.
Manage all outsourced service contracts and Jones Lang LaSalle personnel
including inspections and quality management of service delivery.
Develop and implement building procedures and performance measures.
Ensure an adequate supply of materials and service for the proper operation of the buildings.
Routinely inspect all contracted services.
Ensure Helpdesk service requests are attended to in time.
Effectively manage the mailroom services.
Manage and assist with the personal development of all direct reports.
Develop and manage succession plans and appraisals for all direct reports.
Train subordinates in all aspects of the non- technical services.
Multi skill all Jones Lang LaSalle staff.
Contribute to the Monthly Management Report to client and other reports as required.
Manage service contracts
including inspections and quality management of service delivery.
Prepare tender documentation
evaluation of prepare contracts.
Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client.
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Manage all Health and Safety issues and actively participate in Health and Safety reviews.
How You'll Work.
Team & Collaboration
Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
Communication Scope
Excellent people skills and ability to interact with a wide range of client staff and demands.; written and oral communication skills
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Assistant Facility Manager** **What this job involves:** To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations · Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery – this includes all cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. · Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems · Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client · Routinely Inspect all contracted services to ensure performance measures are being maintained · Ensure Helpdesk service requests are attended to in time. · Effectively manage the mailroom services to ensure an on time deliverable system · Achieve client satisfaction to Client expectations. Staff Management · Manage and assist with the personal development of all direct reports. · Develop and manage succession plans and appraisals for all direct reports. · Actively seek to train subordinates
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