Sagility
healthcare
AssociateTrainingManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Associate Training Manager at Sagility. Skills: instructional design, content development, training management. Develop learning settings and experiences. Conduct analysis to fulfill needs and specifications”
What You'll Achieve.
Ensure training delivers in line with goals of GTO/Geo congruent to any program/project in the pipeline; Track the success of completion in alignment to short and long-term goals; Provides data analytics regarding learner and curriculum success
Industry & Context.
Utilize data sources to discover insights that will guide strategic decisions and uncover optimization opportunities
Occasional travel for needs analysis and pilot support
What They're Looking For.
Must Have
Bachelor's degree or equivalent work experience, At least 4-5 years experience in the same line of work, Proficient in MS Office suite, Experience in working in LMS platforms and learning design software such as Articulate 360, similar authoring tools required like Adobe Creative Suite (InDesign, Photoshop, Premiere Pro, Illustrator), Excellent written and verbal English skills for the purpose of documentation development, curriculum development, editing and communication, Strong Organizational and Interpersonal skills, Strong stakeholder management and consultancy skills, Strong ability to plan and manage numerous processes, people and projects simultaneously
Nice to Have
Background in BPO Training Operation is an advantage, Experience working with e-learning and blended learning programs, computer-based training development, and asynchronous learning content, Photography and Videography experience preferred
What You'll Do.
Develop learning settings and experiences
Conduct analysis to fulfill needs and specifications
Facilitate learning by providing helpful settings
Manage an online community
Support collaboration and debate using social media technologies
Educate experts on creating and distributing their own material
Develop and update training/instructional content
Maintain current learning assets
Convert instructor-led materials to interactive training content
Conduct frequent checks on the technical correctness & coherence of existing content
and deploys e-learning content based on business needs
Follows standard ADDIE instructional design processes
Develops course-specific job aids and performance support materials
Maintains Learning Management System
including uploading of new courses
Co-Manage learner registrations and progress
Assisting users with accessing courses and the creation of reports
Partners with other members of Training Department to develop eLearning versions of classroom and written training materials
Participates in project teams on a variety of initiatives
Evaluates and recommends new learning technologies to the organization
Manage Learning Platforms including LMS within the budget allocated
Help monitor the Training ROI flow with Training Leaders through Content Designs
Timeline and Delivery
Meet budgetary objectives and requirements for assigned program of work or specific projects
escalate and mitigate budget/resources constraints in any Training Program/Project assignments
Track Content Enhancement Initiatives specifically to track the success of completion in alignment to short and long-term goals
Participate in the needs analysis
design and development of training modules
Interact with SMEs in planning and scoping requirements for curriculum
Lead the Training Content Enhancements Programs while partnering with the Geo Leads for Delivery
Provides reporting to management on project progression and completion
Provides data analytics regarding learner and curriculum success
interpret and report results of analytical initiatives to stakeholders in leadership within Geo & Central Leadership Team
How You'll Work.
Team & Collaboration
Lead cross-functional projects within Geo & Central Leadership Team; Establish effective collaborative relations with internal and external colleagues; Partnering with Geo Leads to ensure project plans, and documentation; Post Implementation Reviews are complete and up-to-date, tracking and reporting of performance and coordinating project governance arrangements and reporting; Partners with other members of Training Department to develop eLearning versions of classroom and written training materials; Participates in project teams on a variety of initiatives; Interact with SMEs in planning and scoping requirements for curriculum; Lead the Training Content Enhancements Programs while partnering with the Geo Leads for Delivery; Examine, interpret and report results of analytical initiatives to stakeholders in leadership within Geo & Central Leadership Team
Communication Scope
Excellent written and verbal English skills for the purpose of documentation development, curriculum development, editing and communication
Process & Methodology
Plan and manage numerous processes, people and projects simultaneously, Lead cross-functional projects, Ensure project plans, and documentation are complete and up-to-date, Tracking and reporting of performance, Coordinating project governance arrangements and reporting, Manage Learning Platforms including LMS within the budget allocated, Meet budgetary objectives and requirements for assigned program of work or specific projects, Able to report, escalate and mitigate budget/resources constraints in any Training Program/Project assignments, Track Content Enhancement Initiatives
Full Job Description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. The instructional designer/content writer hybrid role is to develop learning settings and experiences. Conduct analysis in order to fulfill the needs and specifications. You may be expected to facilitate learning by providing helpful settings. This may entail managing an online community, supporting collaboration and debate using social media technologies, and educating experts how to create and distribute their own material. He or she will be responsible for developing and updating training/instructional content, as well as maintaining current learning assets and converting instructor-led materials to interactive training content. - Conduct frequent checks on the technical correctness & coherence of existing content. He or she will be responsible for developing and updating training/instructional content, as well as maintaining current learning assets and converting instructor-led materials to interactive training content. - Conduct frequent checks on the technical correctness & coherence of existing content must possess superior writing and spoken communication abilities, as well as a grasp of several modes of instruction. **Job title:** Associate Training Manager **Job Description:** **Education:** Bachelor's degree or equivalent work experience. **Experience:** Background in BPO Training Operation is an advantage Experience working with e-learning and blended learning programs, computer-based training development, and asynchronous learning content At least 4-5 years experience in the same line of work. **Mandatory Skills:
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