Cibc
Banking
Associate,Technology
Neural analysis suggests this role is
optimal for Mid candidates.
“Associate, Technology at Cibc. Skills: end-user technology support, system infrastructure maintenance, servers, citrix, AD, backup systems, banking/trading systems, market data systems, network, security systems. Deliver end-user technology support for trading floor personnel, local office users, and regional teams.. Manage and maintain end-user technology equipment including desktops, notebooks, printers, copiers, monitors, patching, telephones, mobile devices, and BlackBerry devices.”
Industry & Context.
troubleshooting and analytical skills; Analytical Thinking
This position is required to work onsite., legally eligible to work at the location(s) specified above, must have a valid work or study permit
What They're Looking For.
Must Have
Degree or Advance Diploma in IT, Computing, Computer Science or equivalent, Minimum 5-6 years’ relevant experience in supporting the users and system infrastructure systems especially trade floor and mission critical systems, Knowledge and experience in supporting servers, citrix, AD and backup systems as well as the banking/trading systems and market data systems, Basic knowledge of network, local and wide area network, security systems, Fluent in Japanese and English
What You'll Do.
Deliver end-user technology support for trading floor personnel
Manage and maintain end-user technology equipment including desktops
and BlackBerry devices.
Administer and support system infrastructure equipment such as servers
telecommunications hardware
Provide remote hands support for network and security infrastructure
and related equipment.
Oversee patch management and application deployment
ensuring timely updates and efficient rollout of business applications.
Support business-related applications
addressing user issues and ensuring optimal performance.
Assist with operational activities in the local communications room to maintain smooth operations.
Maintain accurate infrastructure records and provide administrative support for regional reporting requirements.
Support market data systems for traders
ensuring reliable access to critical information.
Contribute to business continuity planning (BCP) by providing technical support and ensuring preparedness.
How You'll Work.
Team & Collaboration
Work Collaboratively
Communication Scope
Good interpersonal and communication skills
Process & Methodology
Implementation Planning
Full Job Description
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) ** _BUSINESS UNIT DESCRIPTION_** Global Technology, Data and AI (GTDAI) is accountable for our bank’s enterprise technology platforms and capabilities globally. The GTDAI works closely with business partners to deliver innovative, resilient technology solutions that enable our bank’s client-focused strategy and connectivity, and drive further modernization, agility and efficiency. ** _PURPOSE OF POSITION:_** * To deliver comprehensive end-user technology support and ensure the effective operation and maintenance of regional system infrastructure. **_RESPONSIBILITIES_ :** **** * **Deliver end-user technology support** for trading floor personnel, local office users, and regional teams. * **Manage and maintain end-user technology equipment** including desktops, notebooks, printers, copiers, monitors, patching, telephones, mobile devices, and BlackBerry devices. * **Administer and support system infrastructure equipment** such as servers, telecommunications hardware, hard drives, backup systems, voice systems, and trading turrets. * **Provide remote hands support** for network and security infrastructure, including routers, switches, Riverbed devices, and related equipment. * **Oversee patch management and application deployment** , ensuring timely updates and efficient rollout of business applications. * **Support business-related applications** , addressing user issues and ensuring optimal performance. * **Assist with operational activities** in the local communications room to maintain smooth operations.
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