AWS Security Assurance Services LLC

Operations, IT, Support Engineering, Tech, Customer Solutions Mgr, Cloud Computing

AssociateTechnicalCustomerSolutionsManager,AWSSecurityAssuranceServices

$88–155k Nashville, Tennessee, United States FULL TIME
The Brief

“Associate Technical Customer Solutions Manager, AWS Security Assurance Services at AWS Security Assurance Services LLC. Skills: Customer Success, Cloud Security, AWS Services. Contribute to customer adoption. Contribute to value realization”

What You'll Achieve.

Drive real business outcomes; Customer adoption; Value realization; Transformation; Deliver visible impact; Day-to-day deliverables completed; Progress remains visible; Actions drive outcomes; Customers recognize value

Industry & Context.

Operations, IT, Support Engineering, Tech, Customer Solutions Mgr, Cloud Computing
Problems you'll solve

Analytical skills; Technical gaps escalation

What They're Looking For.

Must Have

Networking fundamentals, Security fundamentals, Databases experience, Operating systems experience, Technology domain experience, Analytical skills, Attention to detail, Effective communication abilities, Technical support experience, AWS services knowledge, Cloud computing concepts knowledge, Design considerations knowledge, Continuous integration experience, Continuous delivery experience, Dive into technical details

Nice to Have

Customer-facing environment experience, Customer-focused documentation experience, Security domain experience, Compliance domain experience, Risk management domain experience, Security assurance frameworks familiarity, Audit processes familiarity, GRC tooling familiarity

What You'll Do.

Contribute to customer adoption

Contribute to value realization

Contribute to transformation

Execute defined tasks

Follow established implementation plans

Ensure deliverables completed with quality

Maintain progress visibility

Participate in customer meetings

Present to team members

Represent workstreams owned

Build relationships with customer contacts

Build relationships with internal teams

Apply established strategies

Demonstrate foundational technical expertise

Support straightforward challenges

Contribute to implementations

Support technical decisions

Translate technical requirements

Ensure technical work connects to value

Incorporate emerging technologies

Use established mechanisms

Create adoption milestones

Ensure milestones delivered

Communicate clearly externally

Communicate clearly internally

Support project objectives

Escalate issues to senior team members

Gather customer feedback

Support service improvements

Help others navigate challenges

How You'll Work.

Team & Collaboration

Immediate internal teams; Senior team members

Communication Scope

Verbal communication; Written communication

Process & Methodology

Implementation plans, Adoption roadmaps

Free ATS check

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