AWS Security Assurance Services LLC
Operations, IT, Support Engineering, Tech, Customer Solutions Mgr, Cloud Computing
AssociateTechnicalCustomerSolutionsManager,AWSSecurityAssuranceServices
“Associate Technical Customer Solutions Manager, AWS Security Assurance Services at AWS Security Assurance Services LLC. Skills: Customer Success, Cloud Security, AWS Services. Contribute to customer adoption. Contribute to value realization”
What You'll Achieve.
Drive real business outcomes; Customer adoption; Value realization; Transformation; Deliver visible impact; Day-to-day deliverables completed; Progress remains visible; Actions drive outcomes; Customers recognize value
Industry & Context.
Analytical skills; Technical gaps escalation
What They're Looking For.
Must Have
Networking fundamentals, Security fundamentals, Databases experience, Operating systems experience, Technology domain experience, Analytical skills, Attention to detail, Effective communication abilities, Technical support experience, AWS services knowledge, Cloud computing concepts knowledge, Design considerations knowledge, Continuous integration experience, Continuous delivery experience, Dive into technical details
Nice to Have
Customer-facing environment experience, Customer-focused documentation experience, Security domain experience, Compliance domain experience, Risk management domain experience, Security assurance frameworks familiarity, Audit processes familiarity, GRC tooling familiarity
What You'll Do.
Contribute to customer adoption
Contribute to value realization
Contribute to transformation
Execute defined tasks
Follow established implementation plans
Ensure deliverables completed with quality
Maintain progress visibility
Participate in customer meetings
Present to team members
Represent workstreams owned
Build relationships with customer contacts
Build relationships with internal teams
Apply established strategies
Demonstrate foundational technical expertise
Support straightforward challenges
Contribute to implementations
Support technical decisions
Translate technical requirements
Ensure technical work connects to value
Incorporate emerging technologies
Use established mechanisms
Create adoption milestones
Ensure milestones delivered
Communicate clearly externally
Communicate clearly internally
Support project objectives
Escalate issues to senior team members
Gather customer feedback
Support service improvements
Help others navigate challenges
How You'll Work.
Team & Collaboration
Immediate internal teams; Senior team members
Communication Scope
Verbal communication; Written communication
Process & Methodology
Implementation plans, Adoption roadmaps
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