Razorpay Software Private Limited

FinTech

AssociateTechnicalConsultant

₹8–12L ~AI est. India
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Associate Technical Consultant at Razorpay Software Private Limited. Skills: Technical consulting, Payment gateway, API troubleshooting. Address technical queries. Communicate technical issues”

Industry & Context.

FinTech
Problems you'll solve

Problem-solving skills; Analytical skills

Eligibility Requirements

May travel to client sites

What They're Looking For.

Must Have

B. Tech/M. Tech degree, Internship experience

Nice to Have

Up-to-date technical knowledge, In payment gateway domain, Ability for in-depth understanding, Of multiple products and processes, Good interpersonal skills, Quick decision making

What You'll Do.

Address technical queries

Communicate technical issues

Discuss solutions with CXOs

Identify irregularities in functionality

Provide timely resolution

Assist with Level 2/3 support

Report issues or bugs

Capture issues in CRM

Update progress on CRM

Act as advocate for technical queries

Enhance merchant experience

Provide support for technical issues

Resolve extremely complex issues

How You'll Work.

Team & Collaboration

Internal departments; Product teams; Software engineering teams; Sales team

Communication Scope

Explain complex information

Full Job Description

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventu

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