CarGurus
Automotive Marketplace
AssociateSystemsAdministrator
Neural analysis suggests this role is
optimal for Entry candidates.
“Associate Systems Administrator at CarGurus. Skills: Systems Administration, IT Service Desk support, Identity and Access Management (IAM), Collaboration tools, Mobile Device Management (MDM), Networking principles. Perform daily monitoring, management, and troubleshooting for core corporate enterprise software platforms. Assist with the configuration, deployment, and maintenance of identity platforms and collaboration tools”
What You'll Achieve.
Maintaining a secure, highly available environment; Ensure appropriate access controls; Ensure alignment with company Information Security and governance policies
Industry & Context.
Technical curiosity; Troubleshooting
On Call work may be required, Regular physical activity, including moving around the office to assist with IT or AV event related tasks, Lifting and carrying equipment (upwards of 50lbs), Moving tables and chairs, Plugging in devices under desks and other confined spaces, Ability to perform physical duties safely and efficiently
What They're Looking For.
Must Have
Foundational experience with Identity and Access Management (IAM) platforms such as Okta or OneLogin, Proficiency working within enterprise ticketing systems (e.g., ServiceNow, Atlassian/Jira), Experience with enterprise collaboration tools including Google Workspace, Microsoft O365, and Slack, Exposure to MDM tools such as Microsoft Intune or Jamf, Basic understanding of enterprise networking principles and troubleshooting techniques, Demonstrated ability to document technical processes and follow standard operating procedures
Nice to Have
Experience with Audiovisual (AV) setup and troubleshooting for conference rooms, Basic administration experience with enterprise cloud-based telephony systems (e.g., Dialpad), A background in Systems Administration (min 2 years experience), Some experience with IT support or service desk operations, Excellent written and verbal communication skills, with the ability to collaborate effectively across time zones
What You'll Do.
Perform daily monitoring
and troubleshooting for core corporate enterprise software platforms
Assist with the configuration
and maintenance of identity platforms and collaboration tools
Follow established change management procedures for system updates and modifications
Maintain accurate system documentation
including runbooks and knowledge base articles for the Service Desk
Support the administration of Mobile Device Management (MDM) solutions
Assist in managing end-user devices
including software deployments
VDI deployment and desktop configurations
Help implement and enforce security measures like software patches and OS updates
Provide first-level support for network escalations
Assist with basic network troubleshooting and performance monitoring for EU office environments
Support the setup and maintenance of local network hardware under senior guidance
Manage user lifecycles within identity platforms
Contribute to incident response efforts by participating in a regional on-call rotation
Review incoming IT requests to ensure alignment with company Information Security and governance policies
How You'll Work.
Team & Collaboration
Work closely with the IT Service Desk team to resolve technical escalations; Align with US-based systems engineers to maintain global applications, security policies, patching standards, and network infrastructure; Collaborate effectively across time zones
Communication Scope
Excellent written and verbal communication skills
Full Job Description
Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role overview The Associate Systems Administrator is an entry-level position within the IT Systems team based in our Dublin office. This role serves as a critical bridge between our IT Service Desk and Global Systems functions, primarily focusing on supporting our EU and UK-based employees. You will work closely with the IT Service Desk team to resolve technical escalations while aligning with US-based systems engineers to maintain global applications, security policies, patching standards, and network infrastructure across our European locations. This role requires a blend of operational support, technical curiosity, and a commitment to maintaining a secure, highly available environment. On Call work may be required with this roll as needed by the business. In addition to the responsibilities above, this role also requires regular physical activity, including moving around t
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