Salesforce
Technology
AssociateSuccessGuide
Neural analysis suggests this role is
optimal for Entry candidates.
“Associate Success Guide at Salesforce. Skills: Customer Success, Customer Engagements, Operational Excellence, Collaboration, Learning. Deliver 1:1 expert coaching sessions. Respond to Success Requests”
What You'll Achieve.
Grow customers' value; Improve adoption
Industry & Context.
AMER Hours, EST Timezone 5:30 PM IST, PST Timezone 8:30 PM IST
What They're Looking For.
Must Have
Degree or equivalent relevant experience, Comfortable with AMER Hours, Consultative mindset, Customer-first approach, Ability to communicate effectively, Ability to present effectively, Ability to influence effectively, Proven aptitude for learning new technologies, Thriving in a fast-paced environment, Skilled at prioritizing, Skilled at multitasking, Delivering under pressure, Excellent written communication skills, Excellent verbal communication skills
Nice to Have
Engineer Degree Preferred, Manage time effectively, Prioritize activities effectively, Perform effectively under pressure, Support Success and Sales Teams, Lead customer-facing presentations, Lead customer-facing engagements, Handle objections, Prioritize customer issues, Collaborate with manager, Collaborate with colleagues
What You'll Do.
Deliver 1:1 expert coaching sessions
Respond to Success Requests
Share product education
Share technical insights
Drive proactive engagements
Accelerate feature adoption
Accelerate cloud adoption
Lead consultative customer interactions
Support cross-functional Success teams
Contribute to team development
Participate in enablement initiatives
Participate in content creation
Engage in product upskilling
Provide feedback to enhance programs
Ensure timely completion of training
How You'll Work.
Team & Collaboration
Partner with Success Managers; Partner with Sales; Support Success Teams; Support Sales Teams; Collaborate with colleagues
Communication Scope
Presentation skills; Communication skills; 1 on 1 setting; Group setting
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ ****About Futureforce University Recruiting**** Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. **Job Category** Customer Success **Job Details** ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. **Job Details** **Job Role: Associate Success Guide** **Location: Hyderabad** **Shift Timings: Comfortable with AMER Hours (EST Timezone 5:30 PM IST or PST 8:30 PM IST)** **Eligibility:** **Graduated in 2025** **GPA - 7 & Above** **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of t
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