WNS Global Services

Business Process Management

Associate/Sr.Associate-Operations

Chennai, Tamil Nadu, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Associate / Sr. Associate - Operations at WNS Global Services. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Converting Requisition to PO (Manual). Invoice processing, (2 way & 3 way matching)”

Industry & Context.

Business Process Management

What They're Looking For.

Must Have

B. Com /M. Com / BBA / MBA

What You'll Do.

Converting Requisition to PO (Manual), Invoice processing, (2 way & 3 way matching), Vendor setup / modify existing vendors, Payment Scheduling and monitoring, AP Close / Schedule activity, Helpdesk T&E Audits, Efficient query management and resolution as defined by the Process, Escalation to the supervisor for issues that cannot be handled basis materiality, Prepare process related reports, Prioritization of tasks e.

escalated query handling, Resolve queries having Inter team dependencies e.

Invoice Status, Payments etc.

How You'll Work.

Team & Collaboration

Willingness to build and maintain cooperative working relationships with community and divisional team members

Communication Scope

Oral communication – English as a first language; Able to communicate with all customers and team members in a professional and confident manner; Written communication – able to communicate through email with clear and complete instructions/responses in a timely fashion

Full Job Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence. Converting Requisition to PO (Manual) Invoice processing, (2 way & 3 way matching) Vendor setup / modify existing vendors Payment Scheduling and monitoring AP Close / Schedule activity Helpdesk T&E Audits Efficient query management and resolution as defined by the Process Escalation to the supervisor for issues that cannot be handled basis materiality Prepare process related reports Prioritization of tasks e.g. escalated query handling Resolve queries having Inter team dependencies e.g. Invoice Status, Payments etc. ## Qualifications B.Com /M.Com / BBA / MBA ## Additional Information Oral communication – English as a first language. Able to communicate with all customers and team members in a professional and confident manner · Written communication – able to communicate through email with clear and complete instructions/responses in a timely fashion (see department flextime and WFH policy for email timeliness and expectations) · Willingness to build and maintain cooperative working relationships with community and divisional team members · Proficient in MS Word, Excel and Outlook

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