Eli Lilly Cork
healthcare
Associate/Sr.Associate-O2COrderManagement(German)
Neural analysis suggests this role is
optimal for Mid candidates.
“Associate/Sr. Associate - O2C Order Management (German) at Eli Lilly Cork. Skills: Order Management, Process Management, Cross-functional Coordination, Vendor/Stakeholder Management. Ensure accurate and compliant order processing. Ensure accurate and compliant credit note processing”
What You'll Achieve.
Accurate and compliant order processing; Accurate and compliant credit note processing; Accurate and compliant reporting; Optimize the order management processes and systems
Industry & Context.
Analytical and problem-solving skills; Ability to use data and tools to support decision making; Ability to handle complexity; Utilize analytical skills; Proactively & effectively analyse & resolve problems
What They're Looking For.
Must Have
2-3 years of relevant experience in O2C, Fluent in English and German, both written and spoken
Nice to Have
Experience in a pharmaceutical or highly regulated environment, Knowledge of other languages is an asset
What You'll Do.
Ensure accurate and compliant order processing
Ensure accurate and compliant credit note processing
Ensure accurate and compliant reporting
Monitor and resolve sales orders issues
Resolve sales interface issues
Track key performance indicators
Report key performance indicators
Track order management metrics
Report order management metrics
Support global O2C projects
Support regional O2C projects
Identify continuous improvement opportunities
Implement continuous improvement opportunities
Optimize order management processes
Optimize order management systems
Provide cross team cover
Train new team members
How You'll Work.
Team & Collaboration
Building relationship with affiliate teams via regular operational meetings; Work in global team environment; Communicate effectively with internal business partners; Communicate effectively with external team members
Communication Scope
Excellent communication skills; Communicate effectively with internal business partners of all levels & disciplines; Communicate effectively with external team members
Full Job Description
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Eli Lilly Cork is made up of a talented diverse team of over 2300 employees across 38 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues. **Associate/Sr. Associate - O2C Order Management (German) - 12 Month Contract** **Key responsibilities for O2C Order Management Analyst** * The primary role of the O2C Order Management Analyst is to ensure accurate and compliant order processing, credit note processing and reporting * Effectively monitor and resolve all sales orders & sales interface issues * Track and report key performance indicators and metrics related to order management performance, such as order accuracy, processing times, invoicing, deliveries and customer satisfaction. * Building the relationship with the affiliate teams via regular operational meetings * Support global/regional O2C projects * Identify and implement continuous improvement opp
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