Box

SaaS

AssociateSolutionsEngineer

$81–102k New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Associate Solutions Engineer at Box. Skills: Cloud infrastructure, DevOps, Customer solutions. Design and implement cloud solutions. Provide technical expertise”

What You'll Achieve.

Drive customer adoption; Ensure solution success; Improve customer satisfaction

Industry & Context.

SaaS
Problems you'll solve

Problem resolution; Root cause analysis

What You'll Do.

Design and implement cloud solutions

Provide technical expertise

Troubleshoot customer issues

Develop technical documentation

Collaborate with sales and product teams

Present technical solutions

Support customer onboarding

How You'll Work.

Team & Collaboration

Sales teams; Product teams; Engineering teams; Customer success

Communication Scope

Technical presentations; Customer communication

Full Job Description

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As an Associate Solutions Engineer (ASE), you will partner with our global Solutions Engineering (SE) team to craft customer-centric solutions for business and IT leaders in every industry. To best prepare you for this full-time role, Box is inviting you to join our 6-month intensive training program, the ASE Academy, which is designed to teach you the tools and tactics that serve as the foundation to be a successful Solutions Engineer at Box. Throughout the program, you will receive comprehensive training focused on both technical and professional skill development, and you will have opportunities to practice these skills while supporting the needs of the business. By the end of the academy, you will have demonstrated proficiency with the Box pr

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