SS&C
Financial Services
AssociateSolutionsAnalyst
Neural analysis suggests this role is
optimal for Entry candidates.
“Associate Solutions Analyst at SS&C. Skills: Customer Success, Product Support, Client Relations. Manage operational responsibilities. Manage product support responsibilities”
Industry & Context.
Troubleshooting; Issue resolution
What They're Looking For.
Must Have
Client interaction experience, Troubleshooting client requests, Issue resolution
What You'll Do.
Manage operational responsibilities
Manage product support responsibilities
Collaborate across teams
Interact with clients
Assess client requests
Troubleshoot client requests
Provide real-time solutions
Act as escalation point
Resolve client issues
Develop understanding of financial technology
Develop understanding of investment products
Develop client relationships
How You'll Work.
Team & Collaboration
Collaborate across teams; Client counterparties; Internal teams
Full Job Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. **_Job Description_** * Analysts are empowered to manage a diverse set of operational and product support responsibilities, collaborating across numerous teams and systems * Interacting with clients throughout the day on product inquires * Assessing, troubleshooting, and managing client requests while providing real-time solutions * Acting as an escalation for client counterparties and internal teams for appropriate issue resolution * Develop an understanding of financial technology and how our investment products play a critical role in the marketplace * Immersive product and industry training that lays the foundation for technical and capital markets knowledge * Hands on client experience developing relationships with Portfolio Managers, Traders, Operations, and Technology teams within our hedge fund, asset manager, and sell-side partners * Opportunity to build your internal network and grow your career based on individual skills and interests. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. ### ### ### Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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