Socure
identity verification
AssociateSolutionConsultant,PostSales(Channel)
“Associate Solution Consultant, Post-Sales (Channel) at Socure. Skills: Solution Consulting, Technical Assistance, Partner Enablement. Support onboarding and implementation efforts. Act as a technical resource”
What You'll Achieve.
successful onboarding and early success of partners; ensure a smooth experience during early adoption; help partners and their customers successfully adopt and realize value; ensure implementations are successful; questions are resolved quickly; customers are set up to see measurable value; scale partner self-sufficiency; improve usage, configuration, or outcomes; inform product improvements and roadmap priorities
Industry & Context.
problem-solving skills
up to ~20–30% travel as needed
What They're Looking For.
Must Have
Bachelor’s degree in a relevant field or equivalent practical experience, ~2–5 years of experience in a customer-facing, technical role, Experience working with APIs, data analysis, or technical integrations, problem-solving skills, ability to communicate technical concepts clearly to non-technical audiences, Comfortable working cross-functionally and supporting multiple stakeholders
Nice to Have
Exposure to fraud, risk, or identity verification concepts, Experience supporting SaaS implementations or onboarding processes, Experience working with partners, resellers, or indirect customer models, Familiarity with basic analytics or performance measurement
What You'll Do.
Support onboarding and implementation efforts
Act as a technical resource
Design and deliver training sessions
Develop and maintain partner enablement materials
Assist in troubleshooting technical issues
Help monitor early adoption and performance
Partner with senior Solution Consultants
Proactively identify knowledge gaps
Collect and relay partner and customer feedback
How You'll Work.
Team & Collaboration
Work closely with internal teams and channel partner stakeholders; Work closely with Senior Solution Consultants, Alliance Directors, and partner teams; Comfortable working cross-functionally and supporting multiple stakeholders
Communication Scope
communicate technical concepts clearly to non-technical audiences
Applying for this Associate Solution Consultant, Post-Sales (Channel) role?
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