Contentful
SaaS
AssociateSolutionArchitect,ProfessionalServices
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“Associate Solution Architect, Professional Services at Contentful. Skills: Solution Architecture, Consulting, Technical Guidance, Customer Engagement, API-first CMS. partner with international customers and digital agencies post-sale. guide commercial and mid-market customers through implementations and optimization”
What You'll Achieve.
helping visionary brands turn ideas into scalable digital experiences; ensure projects succeed; shape Contentful itself by bringing back insights; influencing product direction and ensuring we build with customer needs in mind
Industry & Context.
Occasional travel (up to 25%) may be required for on-site engagements, Applicants must be authorized to work without the need for visa sponsorship by the start date of employment, This role will need to be conducted in a state in which we are currently registered to do business
What They're Looking For.
Must Have
Developer-level skills in JavaScript, Some hands-on experience with modern web technologies, such as React/Next. js or similar front-end frameworks, working with REST and/or GraphQL APIs, Foundational understanding of composable/MACH principles, headless CMS architecture, best practices for building content-driven applications, understands the basics of content modeling, can explain why structure and reuse are important to both business and technical teams and how they work day to day
Nice to Have
exposure or awareness of legacy CMSs (such as Drupal, AEM, Sitecore), familiarity with other programming languages (such as Java, Python,. NET, PHP), Familiarity with common web rendering approaches (server-side, client-side, static site generation) and modern frameworks (such as Next. js, Nuxt. js, Remix, Astro), or a interest in learning them, Experience creating and delivering in-person and/or virtual workshops, training, or educational content is a plus
What You'll Do.
partner with international customers and digital agencies post-sale
guide commercial and mid-market customers through implementations and optimization
provide technical guidance
subject matter expertise
and strategic consultation
lead technical and editorial training
facilitate collaborative workshops
lead public office hours with Customers and Solution Partners
guide teams through basic architecture definition and design
Create and deliver technical enablement on product platform features to customers
provide consultative advice
How You'll Work.
Team & Collaboration
partner with international customers and digital agencies; collaborate with Product Management and Engineering teams; engage technical and non-technical audiences; contribute to discovery sessions and decision-making
Communication Scope
presentation skills; interpersonal skills; facilitation skills; engage technical and non-technical audiences; contribute to discovery sessions and decision-making
Process & Methodology
manage multiple concurrent projects, meet deadlines
Full Job Description
About the opportunity Contentful Solution Architects are trusted advisors to technologists, developers, content creators, and product teams. As an Associate Solution Architect, you’ll partner with international customers and digital agencies post-sale—helping visionary brands turn ideas into scalable digital experiences. This is a customer-facing consulting role, not a software development position. We’re seeking consultants who guide commercial and mid-market customers through implementations and optimization, not engineers focused on hands-on development of production code. You’ll provide technical guidance, subject matter expertise, and strategic consultation to ensure projects succeed. This includes leading technical and editorial training, facilitating collaborative workshops, leading public office hours with Customers and Solution Partners, and guiding teams through basic architecture definition and design. Occasional travel (up to 25%) may be required for on-site engagements. Beyond direct customer impact, you’ll bring back insights that shape Contentful itself. Your first-hand knowledge of how organizations use our platform will provide real-world context to our Product Management and Engineering teams, influencing product direction and ensuring we build with customer needs in mind. What to expect? Create and deliver technical enablement on product platform features to customers, as well as provide consultative advice candidates should be comfortable participating in technical discussions with both technical and non-technical stakeholders. Strong presentation, interpersonal, and facilitation skills—able to engage technical and non-technical audiences and contribute to discovery sessions and decision-making. Well-organized, with the ability to manage multiple concurrent projects, meet deadlines, and thrive in a fast-paced environment. Experience working with modern API-first, content management systems (such as Contentful, Contentstack, Sanity); exposure or a
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