MPBS
AssociateSoftwareTechnicalAnalyst
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“Associate Software Technical Analyst at MPBS. Skills: Scheduling Automation, Unix and Unix Scripting, Relational Database, ETL, Reporting. accelerating the technical evolution and support of our Actuaries around the world. support the enhancement requirements, non-production and production processes and fixes of the application”
What You'll Achieve.
accelerating the technical evolution and support of our Actuaries around the world; accelerate the delivery of new business value through software, infrastructure, and services; Deliver an exceptional user experience to Actuaries; accountability for production reliability and usage, and the delivery of new functionality; meet defined service targets and Service Level Agreements
Industry & Context.
analytical skills; problem solving; solutioning skills
Primarily work in Asia, Mid or North America time, with flexibility to adjust to meet with the global team and support weekend deployments or production requirements., Amenable to work in UP Ayala Technohub (Quezon City), Amenable to work on a hybrid set-up (3x a week onsite), Amenable to work in any shift schedule assigned (preferably day or but flexible depending on business need)
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Information Technology, Information Systems, or any related course, Scheduling Automation (e. g. CA, CTRL-M, CAWLA), Unix and Unix Scripting, Relational Database (SQL / Oracle / MSSQL), ETL (Informatica), Reporting (QlikView)
Nice to Have
Experience in operations management & vendor management, working with stakeholders and support teams across the globe, Excellent analytical, problem solving, and solutioning skills, Knowledge and application of change & release management, ITIL4 & project management, Familiarity with agile principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features, Understanding of software development lifecycle, Understanding of how technology supports Manulife business strategy, Collaborative attitude, willingness to work with team able to coach, share skills and methods, Constantly learns from both success and failure, Good verbal and written able to effectively articulate technical vision, possibilities, and outcomes, Good organizational, multi-tasking and time management skills, management drive to ensure you meet defined service targets and Service Level Agreements, Ability to maintain the highest level of ethical conduct in safeguarding sensitive, confidential, financial, HR company information
What You'll Do.
accelerating the technical evolution and support of our Actuaries around the world
support the enhancement requirements
non-production and production processes and fixes of the application
Collaborate with Valuation System Transformation project team and other groups within the Actuarial Systems group as well as Actuaries within the company to uncover pain points and opportunities to accelerate the delivery of new business value through software
Deliver an exceptional user experience to Actuaries
through the delivery of services enabling Self-service environment provisioning and configuration
Continuous integration
Maintain and support these delivery services
with accountability for production reliability and usage
and the delivery of new functionality
Support non-production and Production operations and fixes
Work with support teams and vendors to implement fixes and changes
How You'll Work.
Team & Collaboration
Collaborate with Valuation System Transformation project team and other groups within the Actuarial Systems group as well as Actuaries within the company; work with stakeholders and support teams across the globe; Work with support teams and vendors; work with team able to coach, share skills and methods
Communication Scope
Good verbal and written able to effectively articulate technical vision, possibilities, and outcomes
Process & Methodology
project management
Full Job Description
We are looking for an **Associate Software Technical Analyst** to join the Global Actuarial Business Support (GABS) team at MPBS. You will play a role in accelerating the technical evolution and support of our Actuaries around the world. The role needs strong analytical and solid collaborative skills to support the enhancement requirements, non-production and production processes and fixes of the application and have strong interpersonal skills to work with stakeholders and support teams across the globe. **Position Responsibilities:** * Collaborate with Valuation System Transformation project team and other groups within the Actuarial Systems group as well as Actuaries within the company to uncover pain points and opportunities to accelerate the delivery of new business value through software, infrastructure, and services * Deliver an exceptional user experience to Actuaries, through the delivery of services enabling * Self-service environment provisioning and configuration * Continuous integration, testing, delivery, and deployment * Logging, monitoring, and insight * Collaboration, planning, and reporting * Maintain and support these delivery services, with accountability for production reliability and usage, and the delivery of new functionality * Support non-production and Production operations and fixes * Work with support teams and vendors to implement fixes and changes * Primarily work in Asia, Mid or North America time, with flexibility to adjust to meet with the global team and support weekend deployments or production requirements. * **Amenable to work in UP Ayala Technohub (Quezon City)** * **Amenable to work on a hybrid set-up (3x a week onsite)** * **Amenable to work in any shift schedule assigned (preferably day or night; but flexible depending on business need)** **Required Qualifications:** * Bachelor's degree in Computer Science, Information Technology, Information Systems, or any related course * At least 1-2 years’ experience with the following:
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