Pwc
Internal Firm Services
AssociateServiceNowDeveloper
Neural analysis suggests this role is
optimal for Associate candidates.
“Associate ServiceNow Developer at Pwc. Skills: ServiceNow Platform, JavaScript, ITSM, HRSD, Service Portal, Agile Methodology. Design and development of applications. Writing and maintaining efficient code”
What You'll Achieve.
Optimise operational efficiency; Achieve strategic objectives; Make a tangible impact in the real world; Transform how they manage services to the business; Create efficient unit tests; Rapid feedback loops; Consistent predictable, fully tested deployments; High quality code delivered quickly and efficiently; Solutions that remain close to out of box functionality as possible; High focus on impact to instance performance; Clean code in update sets; Proactively identify system deficiencies and provide solutions
Industry & Context.
Analyse client needs; Provide solutions to remediate system deficiencies
No Work Visa Sponsorship, No Government Clearance Required
What They're Looking For.
Must Have
2+ years of experience working in a development role for a ServiceNow Platform, 1+ years of experience as a ServiceNow administrator, Experience in transitioning technology from locally focused to centralized technology service organization, Experience with ITSM, ITBM, HRSD, Integration Hub or Service Portal modules within ServiceNow, Understanding of RESTful Web Service and APIs, IT and Security management best practice (ITIL, COBIT, ISO standards), Experience developing workflows and supporting service technology teams, Experience in developing solutions in JavaScript and Glide
Nice to Have
ITIL Foundations Certification, ServiceNow Developer Certification(s), understanding of ServiceNow - essentially holding the SNow ITSM Implementer Certification, Best practices, Core table structures, Common SN APIs and Script Includes, Scoped applications and SN store applications/plugins, including application upgrades
What You'll Do.
Design and development of applications
Writing and maintaining efficient code
Estimating and breaking down work into vertical slices
Creating efficient unit tests
Working alongside testers for rapid feedback loops
Improving the efficiency of engineering practices
Continual refactoring
Exploring new ways of working to increase quality
stability and cadence of delivery
Design and develop high quality products using modern engineering practices
Introduce techniques to ensure that high quality code can be delivered quickly and efficiently through automation and modern software engineering practices and tools
Ensure support items are rapidly triaged and managed
Work with DevOps engineers and test engineers to embed practices in the team which enable consistent predictable
fully tested deployments
Engage with stakeholders to understand user stories and determine requirements
Provide guidance on what is configuration vs customization with a focus on solutions that remain close to out of box functionality as possible
Customize and develop ServiceNow applications
Support rollout of new applications and modules
Configure Application UIs and Workflows
Create custom reports and dashboards with supporting metrics and KPIs
Collaborate with other ServiceNow administrators and developers
Maintain consistency in code alignment across instances and in clean code in update sets
Proactively identify system deficiencies in the ServiceNow instances and provide solutions to remediate
Ensure that configuration is consistent across development
and production environments
How You'll Work.
Team & Collaboration
Work closely with product managers and architects; Work alongside testers; Work with DevOps engineers and test engineers; Directly lead and mentor developers and test engineers; Collaborate with other ServiceNow administrators and developers
Communication Scope
Engage with stakeholders to understand user stories
Process & Methodology
Efficiently estimate and break work down into vertical slices
Full Job Description
**Line of Service** Internal Firm Services **Industry/Sector** Not Applicable **Specialism** Operations **Management Level** Associate **Job Description & Summary** At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. _*Why PWC_ At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more [_about us_](https://www.pwc.in/about-us.html). At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassme
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