Saks OFF 5TH
Retail
Associate,Selling
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Associate, Selling at Saks OFF 5TH. Skills: Sales, Customer service, Fashion knowledge. Recommend, select, and help locate merchandise. Educate customers on promotions”
What You'll Achieve.
Meet and exceed performance targets; Achieve sales goals; Achieve customer acquisition goals; Achieve loyalty program participation goals
Industry & Context.
Natural problem-solver; Act promptly in routine situations
What They're Looking For.
Must Have
High school diploma or equivalent, Experience in retail, customer service, or sales, Proven sales track record, Demonstrated ability to deliver high standard of customer service, Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers, Flexibility to work evenings, weekends and public holidays
Nice to Have
Thorough knowledge of fashion industry, Passion for sharing fashion expertise
What You'll Do.
and help locate merchandise
Educate customers on promotions
Build relationships with customers
Promote Saks credit card
Process sales transactions
Adhere to checkout standards
Resolve customer issues
Achieve individual and store goals
Participate in ongoing maintenance of selling floor
Sign fixtures and windows
Complete markdown process
Participate in store programs and selling events
Maintain proper display of merchandise
Adhere to Asset Protection control and compliance procedures
Support shortage and theft awareness program
Complete tasks or special projects
How You'll Work.
Team & Collaboration
Collaborative work environment
Communication Scope
Expert communicator
Full Job Description
Salary Range $15.00 - $18.90* **_Job Description:_** **WHO WE ARE:** Saks OFF 5TH is a leading destination for luxury off-price fashion. In our stores across the U.S. and online at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. **YOU WILL BE:** •Customer champion who provides a personalized shopping experience •Driven sales professional who meets and exceeds performance targets and upholds service standards •Passionate and enthusiastic fashion expert with an outstanding work ethic •Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation •Expert communicator with the special ability to build strong internal and external relationships **WHAT YOU WILL DO:** •Recommend, select, and help locate or obtain merchandise based on customer needs and desires •Be familiar with store inventory to provide customers with best product knowledge •Consistently greet customers and educate them on current promotions •Foster repeat business by building relationships with customers and promoting Saks credit card •Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards •Resolve customer issues through aligning to the core values of trust, integrity and respect •Achieve individual and store goals for sales, customer acquisition and loyalty program participation •Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing
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