Exact Sciences
Healthcare
AssociateScreeningRepresentative,InsideSales
“Associate Screening Representative, Inside Sales at Exact Sciences. Skills: Virtual selling, Account management, Healthcare sales, CRM proficiency. Generate insight into healthcare ecosystems. Identify opportunities to enhance care system”
What You'll Achieve.
Meet sales goals; Deliver diagnostic solutions; Improve patient outcomes; Drive product growth; Deliver better patient and population health outcomes; Maximize opportunities and sales growth; Enhance clinical decision making; Improve patient outcomes and business opportunities
Industry & Context.
Effective organizational and proactive problem-solving skills
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day, Ability to work on a computer and phone simultaneously, Ability to travel locally, up to 10% of time based on business needs, Ability to work nights and/or weekends, as needed
What They're Looking For.
Must Have
Proficiency in MS Excel, Word, Outlook and Customer Relationship Management (CRM) tool, Demonstrated ability to perform the essential duties of the position with or without accommodation, Legal authorization to work in the country of employment without current or future sponsorship
Nice to Have
Previous sales, inside sale or account management experience, Expertise in computer technology that is specific to virtual sales, Experience in sales of medical devices or diagnostics, Clinical background (education or experience) and/or working in the healthcare space, Experience working with clinicians, health system administrators and/or healthcare community, Background in commissioned, tangible product sales, Ability to listen empathetically, understand information presented by people with different communication styles and different points of view, and mediate disagreements, Effective organizational and proactive problem-solving skills, Ability to work confidently in an environment of complexity and ambiguity, Ability to create value for others through the presentation of new processes and concepts, Able to productively and proactively contribute to a team environment, while demonstrating ability to manage workload and priorities independently, Ability to function productively within a fast-paced, multi-tasking, entrepreneurial environment, Ability to work on telephone and on a computer simultaneously
What You'll Do.
Generate insight into healthcare ecosystems
Identify opportunities to enhance care system
Activate healthcare providers and stakeholders
Investigate leads and uncover new business
Analyze patient journey to identify opportunities
Improve clinical decision making
Build relationships with clinical stakeholders
Catalogue customer insights via CRM
Synthesize data for decision making
Make data-driven decisions on account potential
Work collaboratively with commercial team
Develop and implement business plans
Increase visibility and awareness of products
Maximize opportunities and sales growth
Create business and account plans
Drive use and acceptance of Cologuard
Implement business and customer plans
Facilitate tailored customer engagements
Position Exact Sciences’ products as solution
Navigate and maximize available resources
educate and enable target physicians
Highlight importance of screening
Build connections to support customer collaboration
Lead implementation of account plans
Develop and execute strategies
Ensure execution of targeted tactics
Communicate customer needs to stakeholders
Mobilize resources and shape solutions
Conduct business to highest ethical standards
Uphold company mission and core values
Pivot to evolving strategic imperatives
Sell virtually using remote sales tools
Enter new customer data
Update existing accounts in database
Make telephonic and virtual sales presentations
Conduct office onboarding
Review and create sales reports
Conduct business to highest ethical standards
Uphold company mission and core values
Support and comply with Quality Management System
Maintain regular and reliable attendance
Adhere to workplace code of conduct
Act with inclusion mindset
Work designated schedule
Work nights and/or weekends
Work on mobile device
Work on computer and phone simultaneously
Travel locally up to 10%
How You'll Work.
Team & Collaboration
Work collaboratively with commercial team and cross functional partners; Coordinate with key internal stakeholders; Coordinate and orchestrate with internal cross-functional stakeholders; Communicate customer needs and opportunities to internal stakeholders and partners
Communication Scope
Verbal and written communication skills; Questioning and listening skills; Presentation skills; Ability to effectively convey concepts
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