Thomas
Tech / AI / Software
AssociateSalesforceAdministrator
“Associate Salesforce Administrator at Thomas. Skills: Salesforce Administration, Sales Cloud, Data Quality Management, User Support, Requirements Gathering, System Maintenance. Administer and configure Salesforce, including users, permissions, flows, fields, page layouts, record types, dashboards and reports.. Provide day-to-day Salesforce support, troubleshoot issues, and help manage the GTM Ops service desk and ticket flow.”
Industry & Context.
troubleshoot issues
What They're Looking For.
Must Have
1 -2 years hands-on experience as a Salesforce Administrator (Sales Cloud focus), Salesforce Certified Platform Administrator (ADM-201), Experience translating requirements into technical solutions and supporting change/governance, Exposure to CRM-stack tools and integration support (where relevant to your environment), stakeholder management: able to liaise with stakeholders at all levels and communicate clearly, Proactive, responsive, and comfortable in a changing environment, attention to detail in configuration, data quality and documentation, Confident training users and producing clear, usable documentation
Nice to Have
Additional Salesforce certifications (e. g. , Platform App builder, Sales Cloud Consultant) are advantageous
What You'll Do.
Administer and configure Salesforce
dashboards and reports.
Provide day-to-day Salesforce support
and help manage the GTM Ops service desk and ticket flow.
Maintain high data quality and build reports and dashboards that deliver meaningful insight to teams and leaders.
Gather requirements for enhancements and help deliver scalable
user-friendly Salesforce solutions.
Support platform releases
sandbox environments and ongoing system maintenance.
Work with key integrated tools such as HubSpot
LinkedIn Sales Navigator and Microsoft applications.
Create and maintain clear documentation
support materials and user guidance.
Handle business and customer data responsibly
in line with company policies and security standards.
How You'll Work.
Team & Collaboration
supporting users; make it easier for teams to sell, serve and report effectively; liaise with stakeholders at all levels; communicate clearly; Work with key integrated tools; help deliver scalable, user-friendly Salesforce solutions
Communication Scope
communicate clearly; Confident training users; producing clear, usable documentation
Process & Methodology
change control
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