Northern Trust
Financial Services
AssociateRelationshipAdvisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Associate Relationship Advisor at Northern Trust. Skills: Relationship management, Client service, Business development. Coordinate account management. Ensure prompt execution”
Industry & Context.
Problem solving; Issue resolution
What They're Looking For.
Must Have
3-5 years in asset servicing, 3-5 years relationship management, 3-5 years related fields
Nice to Have
College or university degree, Relevant proven work experience
What You'll Do.
Coordinate account management
Ensure prompt execution
Follow up on accounts
Respond to service requests
Obtain necessary information
Obtain necessary documentation
Communicate with client
Communicate with vendors
Execute daily client activity
Communicate with clients
Manage daily activity
Develop working knowledge of governing documents
Develop working knowledge of account agreements
Manage assigned account base
Understand client needs
Understand client goals
Exhibit working knowledge of agency account agreements
Exhibit working knowledge of governing documents
Exhibit working knowledge of Advisory Practice services
Exhibit working knowledge of estate planning
Exhibit working knowledge of financial planning
Exhibit working knowledge of capital markets
Exhibit working knowledge of banking products
Exhibit working knowledge of asset management
Exhibit working knowledge of prudent investment principles
Exhibit knowledge of fiduciary duties
Exhibit knowledge of applicable laws
Exhibit knowledge of trust law
Exhibit knowledge of tax law
Exhibit knowledge of asset management
Exhibit knowledge of prudent investment principles
Exhibit knowledge of goals driven wealth management
Exhibit knowledge of holistic advice
Maintain working knowledge of NT resources
Identify opportunities
Collaborate with internal partners
Collaborate with external advisors
Identify client needs
Identify client solutions
Provide focused client service
Contact clients proactively
Assist service team partners
Assist with business development
Prepare client presentations
Make client presentations
Cultivate relationships with referral sources
Cultivate relationships with centers of influence
Build referral network
Identify new business opportunities
Develop new business opportunities
Seek continued development of advisory skills
Grow existing book of business
Grow new relationships
Establish connectivity with centers of influence
How You'll Work.
Team & Collaboration
Collaborate with service team; Collaborate with internal partners; Collaborate with external advisors
Communication Scope
Client communication; Verbal communication; Written communication
Full Job Description
**_About Northern Trust:_** Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. **This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.** The Associate Relationship Advisor role is a transitional role from Account Manager, Wealth Management Advisory to Relationship Advisor and encompasses responsibilities for both. Under general supervision (but working independently most of the time) partner assumes responsibility for overall client satisfaction on a limited number of accounts where the partner serves as lead Relationship Advisor by collaborating with the service team and appropriate Northern Trust (NT) resources to ensure timely delivery of high quality account service, issue resolution, effective communication of client needs to partners, and development of advisory relationship with client. Role supports other service team client relationships by coordinating account management. Key responsibilities include: 1\. Coordinates account management by ensuring prompt execution and follow-up; responds to partner and client service requests by obtaining necessary information and documentation, communicating with client and vendors as required for resolution of issues; executes daily client activity; ongoing written and verbal communication with clients as appropriate in managing daily activity. Develops and maintains working knowledge of governing documents and account agreements 2\. Manage
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