Capital One Canada

Financial Services

Associate,ProcessManagement-NewGrad2026

$0–0k Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Associate, Process Management- New Grad 2026 at Capital One Canada. Skills: Process management, Process improvement, Lean, Six Sigma. Manage improvement of business processes. Define process improvement agendas”

What You'll Achieve.

Deliver excellence to customers; Make lives simpler for customers

Industry & Context.

Financial Services
Problems you'll solve

Solving complex problems

What They're Looking For.

Must Have

Graduating in 2026 from undergraduate degree, Graduates of Masters’ programs

Nice to Have

Bachelor’s degree in Engineering, Bachelor’s degree in Commerce, Bachelor’s degree in Business Administration, Strategic thinking skills, Structured problem-solving skills, Superior analytical skills, Lean/Six Sigma/Process Improvement tools & methodology familiarity, Basic coding experience, Data visualization experience, Interest in coding, Aptitude for learning coding, Experience collaborating in teams, Fluency in French

What You'll Do.

Manage improvement of business processes

Define process improvement agendas

Implement process improvement agendas

Use data for customer experiences

Improve outcomes with process knowledge

Improve outcomes with stakeholder collaboration

Launch digital features

Launch automation projects

Launch digital transformation projects

Develop effective processes

Execute efficient processes

Apply leadership skills

Drive product launches

Drive technology changes

Drive continuous improvement initiatives

Maintain knowledge of regulatory requirements

Maintain knowledge of operational procedures

Ensure documentation is relevant

Ensure documentation is updated

Develop quality assurance routines

Perform quality assurance routines

Measure process performance

Analyze process performance

How You'll Work.

Team & Collaboration

Agile software studio; Data scientist team; Various departments

Process & Methodology

Lean, Green Belt methodologies

Full Job Description

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario, Associate, Process Management- New Grad 2026 ****1) YOU MUST INCLUDE YOUR COVER LETTER, RESUME AND UNOFFICIAL TRANSCRIPT IN ONE PDF DOCUMENT IN THE ATTACHMENT SECTION WHEN YOU CREATE YOUR PROFILE TO APPLY.**** ****2) YOU MUST COMPLETE THE VIRTUAL JOB FIT ASSESSMENT WHICH WILL BE SENT RIGHT AFTER YOU COMPLETE YOUR APPLICATION. PLEASE DO SO WITHIN 24 HOURS**** ****Associate, Process Management**** You must include your resume and unofficial transcript in one PDF document in the attachment section when you create your profile to apply. If you do not include all attachments listed your application may not be considered. ****About Capital One Canada.**** For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! ****About the Team**** Our Process Managers are deployed across all areas of the business - Fraud, Customer Acquisitions, Payments and more - and have a huge impact on ensuring we are consistently keeping our customer promises and solving complex problems to help make us more efficient. You’re guaranteed to be part of a smart, talented team of people responsible for creating and enhancing processes that aim to deliver excellence to your customers in every interaction. ****About the role**** As a new Process Manager, you’ll join the Process Manager Development Program (PMDP), which takes place over your first year with us and involves hands-on training, implementing Lean/Green Belt methodologies across two projects and presenting your work to senior leaders. You’ll also get to join fun social networking events and connect with other Process Managers across the business. We're driven by what our customers want, and how to make their lives simpler. We’re always looking for crea

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