Nagarro
Hospitality
AssociatePrincipalConsultant(ProductOwner)
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“Associate Principal Consultant(Product Owner) at Nagarro. Skills: Product vision, Backlog management, Agile leadership. Define product vision, strategy, roadmap. Collaborate with stakeholders on OKRs”
What You'll Achieve.
Drive value delivery; Ensure roadmap transparency; Deliver high-quality increments; Balance short-term fixes; Balance long-term enhancements
Industry & Context.
Problem-solving; Analytical skills; Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, 5+ years Product Owner/Manager experience, Experience managing hotel business systems, Agile/Scrum methodologies and tools experience, Understanding of system integrations, APIs, cloud, Excellent stakeholder management skills, Fluent Mandarin required
Nice to Have
CSPO or equivalent Agile certification, Experience with Opera Cloud, Experience with Oracle EPM/PPM, Experience in global, matrixed organizations, Experience with remote and cross-regional teams, Knowledge of hospitality industry standards
What You'll Do.
Define product vision
Collaborate with stakeholders on OKRs
Evaluate market trends and tech
prioritize product backlog
Translate business needs into user stories
Maintain backlog hygiene
Lead agile ceremonies
Partner with engineering
Validate user acceptance testing
Sign off on production releases
Coordinate post-launch support
Manage dependencies across global teams
Serve as primary business contact
Communicate roadmap progress
Gather feedback from hotel staff
Analyze system usage data
Champion guest-centric design
Ensure system changes comply with standards
Collaborate with QA team on test scenarios
How You'll Work.
Team & Collaboration
Agile engineering teams; Cross-functional teams; Global teams; Regional markets; Interconnected systems
Communication Scope
Written communication; Verbal communication; Translate requirements; Communicate roadmap progress
Process & Methodology
Agile, Scrum, Roadmap, Backlog management
Full Job Description
Location: Shanghai China Employment Type: Full-Time About the Role seeking a Product Owner to own and evolve core hotel business systems (including PMS, POS, CRM, loyalty, and back-office operations) across global properties. You will act as the critical bridge between hotel operations, regional business stakeholders, and agile engineering teams, translating hospitality business needs into clear, prioritized product requirements. This role drives the roadmap, backlog, and value delivery for systems that power daily hotel operations, guest experiences, and revenue performance. Key Responsibilities 1. Product Vision & Roadmap - Define, communicate, and execute the product vision, strategy, and multi-year roadmap for hotel business systems, aligned with global business goals, guest experience priorities, and operational efficiency targets. - Collaborate with hotel operations leaders, regional directors, finance, revenue management, and IT stakeholders to align on OKRs, resolve conflicts, and ensure roadmap transparency. - Continuously evaluate market trends, emerging hospitality tech (e.g., cloud PMS, contactless services), and competitor offerings to drive product innovation, working with engineering team. 2. Backlog & Requirements Management - Own, groom, and prioritize the product backlog (epics, features, user stories, bugs) based on business value, guest impact, technical feasibility, etc. - Translate complex hotel business needs into clear user stories, acceptance criteria, use cases, and workflow diagrams for engineering teams. - Maintain backlog hygiene: remove obsolete items, refine estimates, and align sprint priorities with team capacity. 3. Agile Delivery & Cross-Functional Leadership - Lead core agile ceremonies: sprint planning, backlog refinement, daily standups, sprint review, and retrospective; ensure alignment between business expectations and technical execution. - Partner closely with engineering, UX/UI, QA, DevOps, and third-party vendors (e.g., Op
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