Wells Fargo

Financial Services

AssociatePersonalBanker(SAFE)

$45–65k ~AI est. Easton, Pennsylvania, United States FULL TIME
The Brief

“Associate Personal Banker (SAFE) at Wells Fargo. Skills: Customer service, Sales, Relationship building. Participate in delivery of exceptional customer experience. Build relationships through proactive outreach”

What You'll Achieve.

Help customers succeed financially

Industry & Context.

Financial Services
Problems you'll solve

Fraud identification; Risk assessment

Eligibility Requirements

Must meet SAFE registration requirements, Must meet Loan Originator requirements, Work Saturdays

What They're Looking For.

Must Have

6+ months interacting with customers

Nice to Have

Customer service focus, Experience handling complex transactions, Experience proactively engaging customers, Ability to educate customers on technology, Ability to connect customers to team members, Experience working with others on a team, Experience fostering customer relationships, Ability to build relationships with internal partners, Ability to follow policies and procedures, Ability to identify potential fraud, Ability to interact with integrity, Proficient sourcing and building relationships, Support customers and employees resolving concerns, Relevant military experience

What You'll Do.

Participate in delivery of exceptional customer experience

Build relationships through proactive outreach

Propose appropriate products and services

Propose appropriate digital solutions

Assist customers with basic requests

Complete service requests

Submit credit applications

Receive direction from managers

Exercise judgement within defined policies

Develop understanding of bank products

Develop understanding of bank services

Connect products to customers' needs

Interact with customers to demonstrate care

Interact with customers to build relationships

Provide appropriate options for bank products

Provide appropriate options for bank services

Refer customers' financial needs to bankers

Refer customers' financial needs to partners

Complete service-related tasks

How You'll Work.

Team & Collaboration

Internal partners; Other bankers; Team members

Free ATS check

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